Mapenzi Berte
Kialla
Summary
Dedicated and motivated recent Year 12 graduate actively seeking employment opportunities. Recognised for a strong work ethic, respectfulness, reliability, and commitment to excellence. Open to constructive feedback and eager to assist others, fostering a collaborative environment. Possesses a diverse skill set developed through academic experiences, ready to contribute effectively in a professional setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Worker
Coles Supermarket
11.2024 - 02.2026
- Assisted customers with inquiries, ensuring positive shopping experiences and satisfaction.
- Operated cash register, processing transactions efficiently and accurately.
- Maintained store cleanliness and organisation, adhering to safety standards.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Maintained store cleanliness and organisation, adhering to safety standards.
- Stocked shelves promptly, ensuring product availability and presentation standards.
- Collaborated with team members to optimise inventory management processes.
Retail Merchandiser
Red Rooster
04.2023 - 09.2023
- Responsible for ensuring the provision of fresh, quality products
- Friendly and efficient service
- Maintaining clean and well-presented facilities
- Meal preparation
- Washing dishes
Dominos
11.2022 - 04.2023
- Delivering pizzas
- Washing dishes
- General cleaning duties
Seasonal Fruit Picking
01.2021 - 01.2022
- Cherries
- Tomatoes
- Pears
Education
High School Diploma - English, Numeracy, Work Related Skills, Community Service Certificate III (First Year), Personal Development
Greater Shepparton Secondary College
12.
Skills
- Good communication
- Work well in teams
- Good listening abilities
- Ability to work under pressure
- Remain calm in stressful situations
- Ability to follow instructions
- Computer literate
- Physically fit and healthy
- Reliable and honest
- Customer assistance
- Patience and empathy
- Customer service
- Reliability and punctuality
- Store cleaning
- Relationship building
Accomplishments
- Collaborated with team of 7749 in the development of completing tasks given.
Certification
- Licensed white Card
- Year 12 Certificate
- Construction Card ( White Card)
- Community services certificate
Languages
English
Swahili
Timeline
Retail Worker
Coles Supermarket
11.2024 - 02.2026
Retail Merchandiser
Red Rooster
04.2023 - 09.2023
Dominos
11.2022 - 04.2023
Seasonal Fruit Picking
01.2021 - 01.2022
High School Diploma - English, Numeracy, Work Related Skills, Community Service Certificate III (First Year), Personal Development
Greater Shepparton Secondary College