Summary
Overview
Work History
Education
Skills
Personal Information
Interests
Certification
Timeline
Generic

MAQUITA SKYE HILL

Point Vernon,Australia

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front of House/Bartender

Hog's Breath Cafe
03.2018 - 03.2020
  • Sell, serve and supply alcohol, following strict compliance under a Responsible Service of Alcohol licence.
  • Served high customer volumes during special events, nights, and weekends.
  • Process payments through POS operating system, managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Upsold menu items to customers, driving up per sale revenues and meeting KPI targets.
  • Dedication to advertising and promotion, such as mascot suit performing, recommendations, and memorizing the latest specials.
  • Set a positive and welcoming tone as a host and first point of contact to guests for an entire dining experience.

Nightclub Bartender

Smoke N Leather
11.2017 - 11.2018
  • Efficient and friendly service in a fast-paced nightclub environment.
  • Boosted sales with upselling techniques and recommendations of premium liquor, signature drinks, and special promotions.
  • Proactively monitored patron behaviour for signs of intoxication or disorderly conduct, intervening as necessary to maintain a safe environment for all guests.
  • Managed cash transactions accurately, balancing the register at the end of each shift with minimal discrepancies.
  • Collaborated with fellow bartenders and support staff to maintain a harmonious working environment, promoting teamwork.
  • Assisted with drink preparation processes by maintaining a well-organized workstation with readily accessible tools, glassware, and ingredients.
  • Improved workflow efficiency by training new bartenders on policies, procedures, drink preparation techniques, and customer service expectations.

Cafe Assistant/Barista

The Coffee Club Cafe
01.2018 - 02.2018
  • Taking and preparing orders by POS system operation, operating cash register following correct cash handling and security procedures.
  • Prepared and served a diverse range of coffee drinks, ensuring consistency in quality.

Bar and Gaming Attendant

Hervey Bay Hotel
06.2017 - 11.2017
  • Assisting with food and beverage service.
  • Monitoring the operation of gaming machines and responsible gaming practices.
  • General cashier duties, maintaining a clean bar and re-stocking.

Café Assistant/Barista

Coffee Central
12.2016 - 10.2017
  • Customer service, Barista, EFTPOS/ cash register, money handling, customer service, waitressing, preparing food, drinks and all equipment for the day, opens and lockup

Community Work Volunteer

Meals on Wheels
09.2013 - 05.2014
  • Serving food and waitressing, cleaning and maintaining kitchen and dining areas.
  • Attending large special events, to sell raffle tickets and engage with members of the organisation.
  • Creating strong relationships with fellow volunteers and members of the community while promoting the objectives and common values of compassion, care, and respect.

Education

Completion of Tertiary Preparation Pathway -

University of The Sunshine Coast
Sunshine Coast, QLD
11-2024

Skills

  • Strong multitasking
  • Engaging and bubbly personality
  • Alcohol awareness
  • Excellent presentation and attitude
  • Demonstrated ability to respond, adapt and cope with changing priorities and demands in the work environment
  • Strong computer skills with efficient knowledge in Word suites

Personal Information

Date of Birth: 11/07/98

Interests

  • Crafting and DIY Projects
  • Fashion and Style
  • Drawing, Content Creation, and Creative Writing

Certification

  • Full licence & own vehicle
  • RSA & RCG
  • WWCC

Timeline

Front of House/Bartender

Hog's Breath Cafe
03.2018 - 03.2020

Cafe Assistant/Barista

The Coffee Club Cafe
01.2018 - 02.2018

Nightclub Bartender

Smoke N Leather
11.2017 - 11.2018

Bar and Gaming Attendant

Hervey Bay Hotel
06.2017 - 11.2017

Café Assistant/Barista

Coffee Central
12.2016 - 10.2017

Community Work Volunteer

Meals on Wheels
09.2013 - 05.2014

Completion of Tertiary Preparation Pathway -

University of The Sunshine Coast

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MAQUITA SKYE HILL