Marais Ruth Rene
3 Crepe Avenue, Cranbourne East,VIC
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 9 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
38
38
years of professional experience
Work History
Support Worker
Self Employed
05.2019 - Current
- Promoted community integration by providing extensive physical, emotional and social support.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Weekend Hostess
Aveo Retirement Villages
Cranbourne, VIC
11.2012 - 11.2021
- Placing internal and external signs and banners in such a manner as to attract maximum enquiry.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Helped in presenting display units by checking and actioning any superficial cleaning requirements and by bringing to the attention of the PLC any maintenance issues.
- Opening and closing of display units and returning key to safety box.
- Recording and reporting of enquiry. Enquiry forms must have a satisfactory amount of details and accuracy.
- Endeavoring to secure follow up 2nd appointments with PLC.
Support Worker
Self Employed
Cranbourne, VIC
06.2018 - 07.2019
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Evaluated client progress toward established annual and quarterly goals.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
Cook Manager
Wicked Sensations
Cranbourne, VIC
09.2007 - 12.2018
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
- Developed new culinary programs that increased customer satisfaction and operational excellence levels.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Registry Clerk
Provincial Administration Office
Cape Town, South Africa
05.1994 - 12.2005
- Assisted with typing, data entry and answering incoming calls as required.
- Updated records with new information.
- Followed confidentially regulations to maintain privacy.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Checked daily incoming paperwork and documents and made copies before filing.
- Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
- Maintained clean reception area to promote positive, professional environment for clients.
Personal Assistant
Gerald Morkel Member Of Parliment
Cape Town, South Africa
02.1992 - 02.1994
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and attended meetings and compiled related documents and reports.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Education
Food Handling Certificate
Food Safety First
Brisbane, QLD02.2019
Certificate IV in Property Services (Real Estate) - Real Estate
Australian School of Business And Law
Melbourne, VIC03.2013
Barista Certificate
William Angliss Institute of TAFE
Melbourne, VIC04.2007
High School Diploma -
Springfield Convent
Wynberg, Cape Town, South Africa12.1991
Skills
- Social Perceptiveness
- Problem Identification
- Supportive Personality
- Service Documentation
- Caring Companionship
- Clear Communication
- Client Transportation
Timeline
Support Worker
Self Employed
05.2019 - Current
Support Worker
Self Employed
06.2018 - 07.2019
Weekend Hostess
Aveo Retirement Villages
11.2012 - 11.2021
Cook Manager
Wicked Sensations
09.2007 - 12.2018
Registry Clerk
Provincial Administration Office
05.1994 - 12.2005
Personal Assistant
Gerald Morkel Member Of Parliment
02.1992 - 02.1994
Food Handling Certificate
Food Safety First
Certificate IV in Property Services (Real Estate) - Real Estate
Australian School of Business And Law
Barista Certificate
William Angliss Institute of TAFE
High School Diploma -
Springfield Convent