Marama Te Awa Moana Tumataroa
Werribee,VIC
Summary
I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick to learn and willing to adapt to any job. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as part of a team. I am punctual with an excellent attendance record.
Overview
7
7
years of professional experience
Work History
Bartender/Restaurant Waiter
Lower Plenty Hotel
11.2023 - Current
- Served high customer volumes during special events, nights, and weekends..
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Packer
Hastings New World
12.2022 - 10.2023
- Assembled boxes, cartons and containers to package items.
- Placed items into bags, boxes or other containers.
- Ensured orders were out on time.
- Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
Quality Control Manager
Moffett Packhouse
01.2022 - 11.2022
- Monitored staff organization and suggested improvements to daily functionality.
- Established and tracked quality department goals and objectives.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Inspected products and worker progress throughout production.
- Also did arrange of other jobs whilst in Management like palletising, logistics and also forklift driving.
Packhouse Supervisor
Matipou Packhouse
01.2021 - 12.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency, work quality and organized workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Crew Trainer
McDonalds, Napier
03.2018 - 12.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Provided coaching and mentoring to employees.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Napier Girls' High School
Napier, New Zealand12-2019
Skills
- Fast learner
- Multitasking
- Hard Worker
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Responsible alcohol service
- Customer service expertise
- Fast learner
NCEA Level 3 Diploma
Year 13 High School
Timeline
Bartender/Restaurant Waiter
Lower Plenty Hotel
11.2023 - Current
Packer
Hastings New World
12.2022 - 10.2023
Quality Control Manager
Moffett Packhouse
01.2022 - 11.2022
Packhouse Supervisor
Matipou Packhouse
01.2021 - 12.2021
Crew Trainer
McDonalds, Napier
03.2018 - 12.2020
High School Diploma -
Napier Girls' High School
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