Marc Mcconnon

• Prepared and served a variety of beverages following standard recipes.
• Maintained cleanliness and organization of bar area to ensure safety and efficiency.
• Assisted in managing inventory by restocking supplies as needed.
• Provided excellent customer service by engaging with patrons and addressing inquiries.

Adapted quickly to fast-paced environment while maintaining attention to detail.

• Served high customer volumes during special events, nights, and weekends.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
• Developed creative specialty cocktails for seasonal menus, generating buzz among customers and boosting sales revenue.
• Improved inventory accuracy with introduction of cycle counting program, ensuring stock levels were always up-to-date.
• Loaded and organized stock, ensuring efficient product placement and accessibility.

• Learned to operate bar equipment effectively for drink preparation.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Provided exceptional customer service in high-pressure dining environment.
• Took and processed orders accurately using POS system.
• Collaborated with kitchen staff to ensure timely food delivery and presentation.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Assisted in training new staff on service protocols and menu knowledge.

• Enhanced guest experience by creating signature cocktails and innovating unique beverage presentations.
• Implemented creative garnishing techniques that enhanced the visual appeal of cocktails, resulting in increased sales.
• Enhanced customer experience by creating visually appealing and unique craft cocktails.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Demonstrated flexibility and adaptability by adjusting work schedules or tasks as needed to accommodate changing facility needs.

• Constructed brick structures with precision and attention to detail.
• Mixed mortar and prepared materials for efficient workflow.
• Assisted in layout planning to ensure structural integrity.
• Operated tools such as trowels and saws for optimal results.
• Collaborated with team members to complete projects on schedule.
• Worked safely on scaffolding and swing stages at various heights.
• Ensured structural integrity by carefully laying bricks in a consistent and precise manner, according to industry standards.
• Identified potential safety hazards and reported incidents and hazards to management.
• Maintained job site safety with strict adherence to OSHA regulations and proper use of personal protective equipment.