Marco Ampusi
Summary
Italian guy who recently moved to Australia. I’m planning to stay in Sydney for the long term. I’m reliable, adaptable, and have a strong work ethic. Enjoy working in teams and interacting with both colleagues and customers to create a welcoming atmosphere. Have full availability through the week. Have some experience working in a café in Italy, where developed skills in customer service, food preparation, and maintaining a clean and organized workspace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waiter
Trattoria CANTU' Dal 1897
06.2023 - 09.2024
- Communicated with kitchen staff to enable accurate food preparation.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Cafe Assistant
Cioccolatitaliani
09.2023 - 08.2024
- Delivered customer service in a high-paced, high-volume café environment, serving ice cream, desserts, and coffee beverages to a diverse clientele.
- Communicated clearly with customers to take orders accurately, handle inquiries, offering product recommendations and ensuring a friendly and inviting atmosphere.
- Made ice cream cones and milkshakes for customers according to their requests.
- Prepared traditional Italian coffee beverages using professional coffee machines.
- Supported colleagues in inventory management and stock organization, ensuring all supplies were readily available.
- Oversaw training of more than 10 team members.
- Performed dishwashing duties, ensuring that all equipment was sanitized and ready for use during busy periods.
Education
Completed High School -
Alessandro Volta High School
Como, Italy06-2024
Skills
- Teamwork
- Team Building
- Customer Service
- Adaptability
- Reliability
- Collaboration
- Table service
- Cleaning and organization
Certification
NSW Responsible Service of Alcohol Certificate
Languages
Italian
Native or Bilingual
English
Professional Working
Timeline
Cafe Assistant
Cioccolatitaliani
09.2023 - 08.2024
Waiter
Trattoria CANTU' Dal 1897
06.2023 - 09.2024
NSW Responsible Service of Alcohol Certificate
Completed High School -
Alessandro Volta High School
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