Marcus Graydon
Melbourne,VIC
Summary
Highly motivated individual with a strong work ethic, excellent initiative and communication skills
Fast learner, as shown in my school and extracurricular activities, and keen to gain further experience in a professional and challenging environment.
Interested in film; currently studying French Cinema as a minor subject at the University of Melbourne
Retail experience: My previous customer service experience as a Team Service Member at Woolworths and Sales Assistant at Chemist Warehouse
Team player: My experiences as part of a basketball team and an orchestra allow me to listen to superiors effectively and utilise team skills, but also work independently when required to.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Woolworths Team Member
Woolworths Group
North Melbourne, VIC
02.2022 - 01.2023
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Retail Assistant
Chemist Warehouse
Melbourne, VIC
06.2021 - 12.2021
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Education
Arts Degree -
University of Melbourne
06.2024
University High School
01.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management Capabilities
- Proficient Technical Skills
- Fast Learner
- Advanced French
Accomplishments
- Prior retail experience: Team member at Woolworths North Melbourne for 12 months
- Currently studying an Arts Degree at the University of Melbourne
- Valid Victorian RSA - From 16/05
- Able to speak and communicate in French; studying a Diploma of French Studies at the University of Melbourne
- Able to develop technical skills: Certified PADI scuba diver
- High achieving: Selected for the SEAL or Accelerated Program at University High School
- Disciplined: Yellow belt at the Alexandre Santos Brazilian Jiu-Jitsu Academy
- Intelligence and fast learning: Selected for Melbourne University Cancer Masterclass and selected for the select entry VCE Elizabeth Blackburn School of Sciences
- Team Player: Part of the U18 Collingwood Allstars Basketball team and won the 2022 Grand Final
References
- Matthew Johnston - Woolworths Service Manager
matthew.johnston@stores.woolworths.com.au
- Joey Dellaera, Woolworths - Deli Manager
joeydellaera@gmail.com
Certification
- Valid RSA - 16/05
- Certified PADI scuba diver
Languages
French
Full Professional
Timeline
Woolworths Team Member
Woolworths Group
02.2022 - 01.2023
Retail Assistant
Chemist Warehouse
06.2021 - 12.2021
Arts Degree -
University of Melbourne
University High School