Marcus Hogan

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.

Used ladders to access sections as structures gained height.

• Operate bandsaws.
• Operate over head crane.
• Operate walking stacker.
• Palate loads of steel.
• Carry loads of steel.
• Maintained bandsaws, eg. Cleaned, switched blades, coolant, swarf bin and blade cutting speeds.
• Measured stock lengths and recorded them.
• Took materials and cut to proper dimensions based on production order specifications.
• Wore proper PPE.
• Improved efficiency with quick and accurate loading of pallets and crates.
• Checked packages and merchandise for damage and notified Supervisor.
• Kept aisles clear and clean in between saws to prevent accidents and enable others to easily pass by.
• Manually transported warehouse materials weighing up to 80 kilos and maintained stamina while standing, sitting, bending and walking for extended periods of time.
• Marked stock with identification tags and labels to outline information such as the grade of material.

• Helped close the store at the end of the night.
• Customer service.
• Cleaning the store.
• Cooking.
• Dealing with customer queries.

• Worked front counter, drive-thru and other areas as needed.
• Became familiar with products to answer questions and make suggestions.
• Prepared products following restaurant, health, and safety standards and procedures.
• Supported great dining and meal experiences for guests.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Took orders, prepared meals and collected payments.
• Packaged goods.
• Dealt with customer queries.
• Stocking.