Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Margaret Mansor

Melbourne,VIC

Summary

A highly dedicated, passionate, and motivated individual, interested in securing a position at Derrimut Gym. I believe this role would allow me to showcase my exceptional customer service skills to create an outstanding customer experience. I have the willingness to learn and show initiative. I have experience in working in a fast-paced environment and can multi-task as I have outlined in my previous job. I can apply my strong and clear communication skills to ensure customers are attended to and ensure they feel welcomed. I enjoy working in a team and independently, to create a positive environment for both staff and customers.

Overview

4
4
years of professional experience

Work History

Assistant Florist

Grown Florists
Moonee Ponds, VIC
01.2024 - Current
  • Maintained a clean work environment to ensure safety standards were met.
  • Greeted customers warmly and provided excellent customer service.
  • Delivered completed arrangements to customers with careful handling instructions.
  • Assisted in the preparation of promotional displays for special occasions.
  • Assisted florists in the creation of floral arrangements for customers' orders.
  • Stocked shelves with fresh flowers, greenery, ribbons, vases, baskets.
  • Collaborated with other staff members to complete larger projects quickly.

Crew Member

Mcdonalds
Craigieburn, VIC
04.2020 - 01.2023
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Providing exceptional customer service in a fast-paced environment whilst performing operational tasks.
  • Multitasking to complete all tasks within a reasonable time.
  • Leading the team without the presence of a store manager during shifts.
  • Making coffees and opening and closing the café on shift.

Education

VCE -

Ave Maria College
Aberfeldy, VIC
10-2022

Bachelor of Commerce - Accounting And Finance

Latrobe University
Bundoora

Skills

  • Excellent communication skills
  • Highly reliable
  • Quick learner
  • Quick and efficient worker
  • Great teamwork and collaboration
  • Able to work well under pressure
  • Ability to multi-task
  • Café experience
  • Customer Service-Oriented
  • Phone Etiquette

References

References available upon request.

Timeline

Assistant Florist

Grown Florists
01.2024 - Current

Crew Member

Mcdonalds
04.2020 - 01.2023

VCE -

Ave Maria College

Bachelor of Commerce - Accounting And Finance

Latrobe University
Margaret Mansor