MARIA PAULIN (PAULINE) DE LOS REYES

• Oversaw daily kitchen operations, including stock control, and ensuring adherence to food safety regulations.
• Implied efficient workflows and maintained high standards of cleanliness and organisation.
• Curated and facilitated wine tasting experiences, pairing winery selections with specially crafted dishes to enhance guest appreciation and engagement.
• Delivered exemplary table service and managed alcohol service, ensuring compliance with licensing regulations and maintaining a high standard of guest experience.
• Supervised front-of-house operations, including guest interactions, reservations management, and staff training.
• Ensured a cohesive and professional environment that reflected the winery's brand and commitment to excellence.

Paddock Club Senior Waiter, Supervisor

- Louis Vuitton Suite

- Audi Revolut Team, Suite

• Delivered premium service within exclusive private suites.
• Maintained exceptionally high standards of cleanliness, presentation, and organisation.
• Supervised service operations and ensured smooth day to day running of suite environments.
• Managed guest requests with professionalism, discretion, and attention to detail.
• Worked efficiently in fast paced, high pressure settings while maintaining a calm and polished approach.

• Delivering exceptional in-flight service to passengers, ensuring a safe, comfortable, and enjoyable experience.
• Maintained exceptionally clean, organised and presentable cabin environments at all times.
• Assisted with boarding and deplaning processes, managing passenger inquiries and resolving issues as they have risen.
• Conducting pre-flight safety checks and demonstrated safety procedures to passengers, adhering to all regulatory and company standards.
• Administered first aid and handled emergency situations calmly and effectively, ensuring passenger safety and compliance with aviation regulations.
• Collaborated with the flight crew to manage cabin operations, including the preparation and distribution of in-flight refreshments and meals.
• Supporting team members as they needed it during busy periods.

• Customer Service
• Cleaning
• Table delivery serving
• Food Handling
• Cashier Experience

• Table delivery and setup
• Helping hand with events and activities

• worked in luxury, private environments.
• understand high standards of presentation.
• used to being trusted around high profile individuals.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.