Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Setefano

Melbourne

Summary

Dedicated professional with over 6 years in the hospitality industry. Known for effective communication, attention to detail, and adaptability, consistently delivering exceptional customer service and innovative solutions to enhance team outcomes.

Overview

11
11
years of professional experience
2015
2015
years of post-secondary education

Work History

The Volt cafe

Cafe all rounder
Melbourne
08.2023 - 11.2025
  • Main barista
  • Customer Service
  • Waiters

JavaScript cafe

Cafe all rounder
Melbourne
03.2017 - 07.2023

Main barista

Front of house staff

Customer Service

Beasley Tea house

Cafe all rounder
Melbourne
04.2018 - 12.2018
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Roots hill RSL

Food beverage/ gaming attendant
Sydney
09.2014 - 09.2018

Front of house waitress

Barista

Bartender

Gaming attendant

Customer Services

  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.

Education

Evans High School

Skills

  • Beverage customization
  • Coffee preparation
  • Cash handling
  • Inventory management
  • Health regulations
  • Customer relationship management
  • Team collaboration
  • Upselling techniques
  • Time management
  • Conflict resolution
  • Attention to detail
  • Effective communication
  • Service orientation
  • Problem solving
  • Adaptability
  • Training & Development
  • Task prioritization
  • Problem resolution
  • Clerical support
  • Cultural awareness
  • Written communication
  • Customer service
  • Self-Directed
  • Microsoft office
  • Dependable and responsible
  • Verbal communication
  • Communication
  • Flexible and adaptable
  • Multitasking Abilities
  • Friendly, positive attitude
  • Teamwork and collaboration

Timeline

The Volt cafe

Cafe all rounder
08.2023 - 11.2025

Beasley Tea house

Cafe all rounder
04.2018 - 12.2018

JavaScript cafe

Cafe all rounder
03.2017 - 07.2023

Roots hill RSL

Food beverage/ gaming attendant
09.2014 - 09.2018

Evans High School
Maria Setefano