MARIA WHITE
Watsonia north,Vic
Summary
Motivated, empathetic and results driven health care professional (pre hospital) with a willingness to learn new things. Excellent problem solving skills and the ability to adjust plans as events evolve. Fantastic customer service and communication skills with the ability to manage staff with particular interest in mentoring and improving performance; resource management, rostering and fleet.
Overview
33
33
years of professional experience
Work History
Ambulance Transport Attendant
National Patient Transport
01.2012 - Current
- Attend to scheduled, clinically stabilised patients with the aim of transporting them to a health facility for ongoing care (or a residence following discharge) where there is a possibility of the requirement for clinical intervention during the transfer
- These patients may require ongoing clinical monitoring which may involve the taking of basic observations or ECG rhythm strip
- Ability to manage a deteriorating patient or provide advanced first aid as a first responder to an incident or in times of significant emergency workload or disaster response
- Individual responsibility to undertake clinical management of the patient with the expectation of sound judgement and initiative in clinical practice
- The scope of practice includes: Basic Life Support including use of Laryngeal Mask Airway Infection control practices relevant to clinical environment ECG monitor, basic interpretation of ECG rhythm strip and pulse oximetry Use of automated and/or manual external defibrillator Emergency management of the cardiac arrest patient Transfer of patients experiencing a mental health crisis or subject to detention orders Administration of a range of medications according to protocol Management of intravenous infusions Spinal stabilisation Use of stretchers and patient movement devices Emergency triage and identifying the emergency patient Emergency Driving Comprehensive clinical handover of the patient.
Regional manager (south east)
National Patient Transport
01.2016 - 01.2018
- Management of staff and ambulances over multiple sites
- Working closely with the Operations Manager to facilitate demand for resource and adjusting workload to achieve the stakeholder's desired outcome.Assisting in the development of disaster management and deployment to Assist with requests from emergency services
- Answering consumer and customer complaints, clinical governance, auditing and professional development of staff
- Managing fleet servicing and breakdowns, vehicle auditing to specified standards as directed by Ambulance Victoria and The Department of Health
- Mentoring staff and managing their rosters, leave entitlements and liaising with designated unions and enterprise bargaining.
Patient Transport Officer
National Patient Transport
01.2010 - 01.2012
- Attend to scheduled, clinically stable patients with the aim of transporting them to a health facility for ongoing care or a residence following discharge, where there is no expected requirement for clinical intervention
- May be required to act in a first response role if a patient's condition unexpectedly deteriorates, or in the event of incidentally come across a clinical incident while in transit, or if tasked by a statutory ambulance service in times of significant emergency workload or disaster response
- Undertake clinical management with limited autonomy in relation to a known range of clinical situations usually via the implementation of structured protocols
- A thorough medical assessment is used to identify a patient's suitability to be managed within this qualification
- The scope of practice includes: Advanced first aid Use of Automated external defibrillator Infection control practices relevant to the clinical environment Emergency management of cardiac arrest patient Basic airway management Administration of a limited range of medications according to protocol e.g
- Oxygen therapy, inhaled analgesia and adrenaline via an auto-injector Use of stretchers and patient movement devices Emergency triage and identification of the emergency patient non emergency stable platform driving and emergency driving.
Automotive Spare Parts Interpreter
Imparts Automotive
01.2008 - 01.2010
- Taking customer orders for spare parts for vehicles, using catalogues to find part numbers, answering customer queries and complaints
- Handling cash sales, counter sales, processing credits and warranty claims and leasing with customers on promotions.
Automotive Spare Parts Interpreter
Diamond Valley Auto Parts Bundoora
01.2001 - 01.2008
- Family business run by my partner and myself
- Providing auto parts for automotive workshops within the area
- Responsibilities included customer service, counter sales, cash sales, accounts receivable and payable delivery and customer support.
Automotive Spare Parts Interpreter/ Warehousing
Echlin Australia
01.1991 - 01.1999
- Picking, packing and despatching of customer orders
- Attending to customer enquiries and processing of orders, credits and warranty claims
- Cash sales and phone orders
- Track and trace of client orders, ordering bulk overseas shipments.
Education
Bachelor's - paramedicine
Edith Cowan University
Joondalup, Western Australia01.2016
Other - Diploma of paramedical science (ambulance)
Wodonga Tafe
Melbourne, Victoria01.2012
Other - certificate III in non emergency client transport
Monash University centre for ambulance and paramedic studies
Melbourne, Victoria01.2010
Skills
- Client Support
- Staff management
- Communicating with stakeholders
- excellent logistical ability
- empathetic
- committed
- respected by peers
Affiliations
- Ambulance Victoria; Ambulance Community Officer
Timeline
Regional manager (south east)
National Patient Transport
01.2016 - 01.2018
Ambulance Transport Attendant
National Patient Transport
01.2012 - Current
Patient Transport Officer
National Patient Transport
01.2010 - 01.2012
Automotive Spare Parts Interpreter
Imparts Automotive
01.2008 - 01.2010
Automotive Spare Parts Interpreter
Diamond Valley Auto Parts Bundoora
01.2001 - 01.2008
Automotive Spare Parts Interpreter/ Warehousing
Echlin Australia
01.1991 - 01.1999
Bachelor's - paramedicine
Edith Cowan University
Other - Diploma of paramedical science (ambulance)
Wodonga Tafe
Other - certificate III in non emergency client transport
Monash University centre for ambulance and paramedic studies
Similar Profiles
Kyra KrukowitchKyra Krukowitch
Patient Transport Officer at National Patient Transport (NPT)Patient Transport Officer at National Patient Transport (NPT)
Megan PhillipsMegan Phillips
Patient Transport Officer at National Patient TransportPatient Transport Officer at National Patient Transport
Karina McMahonKarina McMahon
Patient Transport Officer at National Patient TransportPatient Transport Officer at National Patient Transport