Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

MARIA YOUSIF

Sydney,NSW

Summary

Highly motivated individual with experience in human services field providing support and guidance to staff and providing supports, care and empathy to clients in company care. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Leader/Trainer

DCJ Sherwood Program (Pegasus Care)
Sydney, NSW
05.2020 - Current
  • Rehabilitating children who have experienced extensive trauma through neglect back into the community, using appropriate and suitable supports to assist in their daily living.
  • provide onboarding tracing and guidance to newly hired youth workers
  • Provide ongoing Staff mentoring, support and training to ensure overall care delivery is achieved
  • Liaise with Managers for the day to day running of the program needs
  • Take direction from the Program Manager and House Managers
  • Ensure care is delivered in accordance with the Legalisation, relevant standards and funding requirements
  • Assist in the development of relevant Behaviour support plans and ensure the implementation of same
  • Ensure all relevant information/records are up to date
  • Ensure all Incidents are reported, documented and followed up.

Youth Worker

Connecting Families NSW
Sydney, NSW
05.2019 - 06.2020
  • Working with children in a residential setting, emergency setting and supervising face to face contacts with family members
  • In my time with connecting families, I was supporting children in their daily routines, managing challenging behaviours at times.

Administration

Sydney Health and Care Services
Sydney, NSW
11.2017 - 05.2018

Taking referrals of potential NDIS applicants and providing the suitable housing/supports for their disabilities and ongoing needs.

Administration assistant

H&T Reality
NSW
08.2016 - 11.2017
  • Responsible supporting HR team, organising appointments, liaising with stakeholders and possible buyers, filing and documenting information, handling checks and forwarding payments.

Education

Bachelor Psychological Science -

Australian College of Applied Professions

Diploma of Counselling -

Australian College of Applied Psychology

High school certificate -

Fairfield High School

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Coaching and Mentoring
  • Documentation And Reporting
  • Complex Problem-Solving
  • Goal Setting
  • Conflict Resolution
  • Mentoring
  • Safety processes and procedures
  • Coaching

References

Provided upon request

Certification

First Aid and CPR

Working with Children’s Check

Police Check

NDIS Certificates

Timeline

Team Leader/Trainer

DCJ Sherwood Program (Pegasus Care)
05.2020 - Current

Youth Worker

Connecting Families NSW
05.2019 - 06.2020

Administration

Sydney Health and Care Services
11.2017 - 05.2018

Administration assistant

H&T Reality
08.2016 - 11.2017

Bachelor Psychological Science -

Australian College of Applied Professions

Diploma of Counselling -

Australian College of Applied Psychology

High school certificate -

Fairfield High School
MARIA YOUSIF