Hi, I’m
Maria Clara Rabelo
Sydney Wolli Creek,NSW
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service.
Overview
4
years of professional experience
1
Certification
Work History
Movimento Escalada, Bahia
Voluntary Worker
2019.05 - 2020.12 (1 year & 7 months)
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
RV HidraulicasSão Paulo, SP
Telemarketing Agent
01.2021 - 04.2022
Job overview
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
A Lareira
Barista Trainee
07.2022 - 01.2023
Job overview
- Cleaned counters, machines, utensils and seating areas daily.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Education
Greystone CollegeSydney
Certificate III from Business
05.2024
Skills
- Sandwich Preparation
- Smoothie Making
- Coffee Machinery
- Station Preparation
- Beverage Preparation
- Ability to Adapt
- Serve Customer Needs
- Active Listening
- Microsoft PowerPoint
- Customer Relations
- Order Processing
- Call Center Operations
Additional Information
Certificate on Barista Training
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Elementary
Certification
- Certified Barista, Barista Training
Timeline
Barista Trainee
A Lareira
07.2022 - 01.2023
Telemarketing Agent
RV Hidraulicas
01.2021 - 04.2022
Voluntary Worker
Movimento Escalada
2019.05 - 2020.12 (1 year & 7 months)
Greystone College
Certificate III from Business
Similar Profiles
Spencer st. clairSpencer st. clair
REFLASH TECHNICIAN at Movimento/APTIVREFLASH TECHNICIAN at Movimento/APTIV
Phonevilay PhounsavathPhonevilay Phounsavath
Front of House Staff Member at Cafe 101Front of House Staff Member at Cafe 101
Ezekiel Han Zhuang LingEzekiel Han Zhuang Ling
Volunteer/Assistant Job Coach at Malaysian CareVolunteer/Assistant Job Coach at Malaysian Care
Miko CHENGMiko CHENG
Project Coordinator at Harvey Norman Commercial DivisionProject Coordinator at Harvey Norman Commercial Division
Supriya KhatriSupriya Khatri
Voluntary Worker at System Development Service Center(SDSC)Voluntary Worker at System Development Service Center(SDSC)