Guiding customers and answering questions about technical garment for Surfing/ Climbing / Hiking.
Ensured Patagonia Culture was provided about Patagonia philosophy - " save our home planet"
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Participate and help organize Patagonia community events.
Restocked and organized shelves during slow periods to maintain store appearance.
Retail Assistant / Supervisor
Auguste the label
Byron Bay, New South Wales
10.2022 - 12.2023
Supervising store and decisions making when the manager is absence.
Welcomed customers, offered to help locate items and suggested styles without being intrusive.
Styling assistance.
Ensure High level of costumer satisfaction by providing, personalized, genuine customer service.
Coordinated restocks to keep retail displays organized and full for customers.
Training new team members.
Social Media content
PR Executive
Brick
Asuncion, Paraguay
01.2019 - 11.2019
https://www.brick.com.py/pr
Clients: McDonald's - Huaweii - Corona - Cosquin Rock Music festival.
Updated social media profiles to reflect proactive strategies and engage customers.
Wrote, edited and reviewed various media content and press releases.
Developed good working relationships with media and liaised with press on potential news stories.
Stayed up to date with industry trends and customer needs, maintaining client revenue streams.
PR Assistant
Viento Sur
Asuncion , Paraguay
07.2018 - 12.2018
https://www.vientosur.com.py/
Assisted in the development of press releases and media advisories for upcoming events.
Organized and maintained a database of media contacts, including contact information and news outlet preferences.
Developed communication materials such as fact sheets, talking points, backgrounders, and briefing documents.
Created engaging content for social media platforms such as Twitter, Instagram, and Facebook.
Hotel Intern
Westin Maui Resort Spa
Maui , Hawaii
01.2017 - 05.2018
Assisted in the daily operations of the hotel, including checking guests in and out, handling reservations, and answering questions from guests.
Ensured that all areas of the hotel were clean and well-maintained according to standards set by management.
Organized and maintained guest records, such as room assignments and billing information.
Assisted in coordinating events held at the hotel, such as conferences or weddings.
Education
Diploma of Leadership Management -
Australian Pacific College
Gold Coast, QLD
10.2022
Certificate IV Marketing And Communication -
Envirotech
Gold Coast, QLD
09.2020
Bachelor in Tourism Business - Business Administration and Management
Vatel International Business School
Asunción, Paraguay
11.2017
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Retail Assistant / Supervisor
Auguste the label
10.2022 - 12.2023
Retail Assistant - Casual
Patagonia
02.2022 - Current
PR Executive
Brick
01.2019 - 11.2019
PR Assistant
Viento Sur
07.2018 - 12.2018
Hotel Intern
Westin Maui Resort Spa
01.2017 - 05.2018
Diploma of Leadership Management -
Australian Pacific College
Certificate IV Marketing And Communication -
Envirotech
Bachelor in Tourism Business - Business Administration and Management