Mariah Petsas
Ivanhoe,VIC
Overview
10
10
years of professional experience
1
1
Certification
Work History
Child Protection Practitioner
Department of Families Fairness and Housing
Preston, VIC
07.2024 - Current
- Conducted risk assessments by investigating reports to Child Protection
- Planning, implementing and reviewing case plans to address protective concerns
- Coordinated and negotiated services for children, young people, and families
- Presented cases in the Childrens Court to ensure the safety and well-being of children and young people
- Investigated and case managed families with a range of protective concerns
- Engage with families through strength-based and trauma-informed approaches to promote positive change
- Apply relevant legislation, policies, and Child Protection frameworks to daily practice
Child Minder
Private
01.2015 - 06.2024
- Supervision of children aged 6 months - 12 years of age
- Assisted with meal preparation, and implemented bed time routines
- Fostered positive relationships with children and parents, earning their trust and creating a comfortable atmosphere
- Maintain open communication with parents, providing regular updates on the children's activities and any concerns
Assistant Manager
Tasos Cafe
Thornbury, VIC
01.2019 - 01.2024
- Supervised day-to-day operations in the cafe to ensure efficiency & quality standards were met
- Delivered exceptional customer service by warmly welcoming and assisting customers, simultaneously fostering positive relationships
- Created and maintained detailed records of all inventory, sales and orders
- Assisted in training new employees whilst developing existing to ensure a high level of service
- Delegated tasks to staff, setting priorities & goals
- Effectively managed customer concerns and resolved complaints with a focus on customer satisfaction
Research and Communications Assistant
CLEPH (Centre for Law Enforcement and Public Health
03.2020 - 08.2023
- Conducted media monitoring to track the effectiveness of campaigns
- Created and implemented marketing and communications plans
- Prepared and edited newsletters, reports and social media content to appeal to diverse audiences
- Coordinated conferences relating to public health & law enforcement
- Facilitated meetings with executive directors, internal & external stakeholders and members of the association
- Collected, evaluated and presented data, based on research journals & articles to disseminate to members of the association
Education
Bachelor - Criminology And Psychology
RMIT University
Melbourne, VIC12.2021
VCE-Year 12 -
Albert Park College
Albert Park, VIC10.2018
Skills
- Well-developed interpersonal & written communication
- Understanding of psychological theories & practice
- Ability to establish and maintain professional working relationships with both internal and external stakeholders
- Apply relevant legislation, policies, and Child Protection frameworks to daily practice
- Case management and planning
- Risk and safety assessment
- Trauma-informed and child-centered practice
- Crisis intervention and conflict resolution
- Strong interpersonal and communication skills
Languages
English
Native/ Bilingual
Greek
Professional
Certification
- Working with Children Check
- Responsible Service of Alcohol (RSA)
References
References available upon request.
Timeline
Child Protection Practitioner
Department of Families Fairness and Housing
07.2024 - Current
Research and Communications Assistant
CLEPH (Centre for Law Enforcement and Public Health
03.2020 - 08.2023
Assistant Manager
Tasos Cafe
01.2019 - 01.2024
Child Minder
Private
01.2015 - 06.2024
Bachelor - Criminology And Psychology
RMIT University
VCE-Year 12 -
Albert Park College