Summary
Work History
Skills
Languages
Timeline
Generic

Mariam Al Nouaime

Sydney,NSW

Summary

I am reliable, goal-oriented, and dedicated to providing excellent customer service with a smile. I am dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with great social skills. Bilingual, hardworking, and ready to join the team.

Work History

Secritarial assistant

HSM pest control
Sydney
  • Assisted with administrative tasks including filing answering phone calls and making bookings
  • Answered incoming customer calls with a professional approach and provided friendly knowledgeable assistance
  • Answered phone calls and asked appropriate questions to determine customer needs
  • Contacted customers via phone and email to confirm the date and time accordingly.

Childcare Trainee

Advanced Early Learning
Sydney, NSW
  • Assisted lead teacher in creating a nurturing environment, improving overall classroom atmosphere and child behavior.
  • Contributed to curriculum design that focused on age-appropriate developmental milestones for each child under our care.
  • Led small group activities that encouraged teamwork and cooperation among peers while promoting social skill development within a structured setting.
  • Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all students had access to necessary resources and materials.

Retail Customer Service Associate

JD sports
Sydney, NSW
  • Greeted customers and helped with product questions, selections and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Spoke to customers in native language to increase loyalty and establish relationships.

Skills

  • Critical thinking
  • Time management
  • Goal oriented
  • Problem-solving
  • Decision-making
  • Fluent in multiple languages
  • Teamwork and collaboration
  • Multitasking Abilities
  • Organizational skills

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Secritarial assistant

HSM pest control

Childcare Trainee

Advanced Early Learning

Retail Customer Service Associate

JD sports

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Mariam Al Nouaime