Mariam Kamal
Mount Druitt,Australia
Summary
Dynamic and compassionate professional with extensive experience as a Youth Support Worker at Engage Abilities, adept at fostering independence and community engagement. Proven ability to manage diverse needs with empathy and resilience, while maintaining accurate client records. Skilled in effective communication and time management, ensuring high-quality support for vulnerable populations.
Overview
7
7
years of professional experience
Work History
Aged Care worker
ADSI
11.2023 - Current
- Assist clients with personal care
- Medical appointments
- Medicine administration
- Engage clients to participate in community events
- Assist clients with house duties
Youth Support Worker
Engage Abilities
02.2023 - 04.2024
- Support young people to develop independent living Skills
- Support Young people to engage in their communities (school)
- Daily care and support including household duties
- Transporting young people from and to appointments
- Support connection to family and community
- Maintain accurate and objective client records for reporting
- Delivering and case managing child focused and supervised contact services between children and adult family members.
- Worked closely with various clients including pregnant teenagers, Drug related cases, domestic violence.
- Assisted with cases related to child protection, family services and DOCS assessments
Youth Support Worker
Treehouse Innovative Families
02.2022 - 07.2022
- Empowering youth people to make positive and informed life choices
- Working across a shift-based roster to provide therapeutic care with full flexibility to work across morning, afternoon and sleepovers.
- Medication administration
- Able to demonstrate domestic tasks
- Consistently engaging with the YP of the house on both an individual and group level
- Able to follow company policies, including occupational health and safety
- Transporting YP to and from school, as well as to and from curricular activities.
- Acting as an advocate for the YP to parents and community groups by forwarding their interests.
- Gaining trust and respect from the YP to develop long lasting relationships with them.
- Setting targets for progression and monitoring the quality of youth work provision.
Volunteer Care Worker
Catholic Care
08.2021 - 03.2022
- Visit Seniors in care homes to offer companionship
- Social support to help reduce isolation
- Engaging seniors in activities to ensure overall wellbeing
- Provide a helping hand to support seniors in their homes, make meals and help with light house work.
- Provide transport for shopping or appointments.
Disability Support Worker
Ability Choice Care
04.2021 - 02.2022
- Working with NDIS Clients in different group homes and those who are living in their own homes to support them and achieve their goals.
- Assist NDIS clients with all their daily needs including personal care, hygiene, domestic assistance, respite care, outings, medical appointments and social support.
- Working with clients with different disabilities as autism, challenging behaviours, bipolar and those who suffered anxiety.
- Performing all the required duties during my service with care and professionalism to ensure the best for the clients
- Ensuring privacy and confidentiality of clients.
- Provide great customer service and ensure documentation of all the report after each service.
Sales Coordinator
Universal Property Group Pty Ltd T/As Bathla Investments
02.2021 - 07.2021
- Company Overview: Leading Development Company
- Liaising with clients, scheduling appointments for clients into the showrooms
- Meeting and greeting clients in the showrooms.
- Taking clients’ selections and guiding them through the available upgrade packages.
- Entering Clients selection sheets into the system and Liaising with site coordinators and suppliers and contractors.
- Maintaining individual master selection sheets for sold houses.
- Assist the senior interior designer in creating Color schemes houses by obtaining samples from suppliers and creating story boards.
- Maintain and updating data for client variations.
- Leading Development Company
Pick Packer
Action Workforce
11.2020 - 02.2021
- Pick and pack orders.
- Receiving and replenishing stock.
- Assemble customers' orders and stack pallets correctly.
- Check orders and raising discrepancy.
- General cleaning & housekeeping duties as required.
- Working within a high-speed warehouse environment.
- Other warehouse duties as assigned by the manager.
- Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
- Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
Vacation Care Worker
St Bishoy Vacation Care
04.2019 - 07.2019
- Offering a safe and secure environment.
- Supervising children in outdoor and indoor activities
- Helped coordinate successful VBS programs for as many as 42 students.
- Planned and implemented appropriate program activities for children and adults.
- Demonstrated and reinforced values of caring, respect, honesty and responsibility.
- Assisted with childcare, enabling parents to attend church services without distraction.
Crew Team Member
KFC
10.2018 - 01.2019
- Food preparation and food safety cleaning and tidying, organizing work stations and tables packing food.
- Stocking Groceries and drinks.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
- Operated, filled and cleaned beverage fountains, following accurate recipes of industrially packaged beverage mixtures.
- Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
Education
Diploma - Youth work
TrainSmart
11.2025
HSC -
Nagle college
Blacktown01.2020
Certificate IV - Disability
Skills
- Team collaboration
- Fast-paced adaptability
- Time management
- Empathy and patience
- Effective communication
- Multitasking abilities
- Positive attitude
- Cultural competence
- Resilience
References
- Anton Arian, catholic care, Aged Care service coordinator, 0405 260 377
- Mariana Yousif, universal property group t/as Bathla, senior project manager, 0425 213 512
- Diana A/d Almalk, St Bishoy vacation care, Coordinator, 04763 370 017
Timeline
Aged Care worker
ADSI
11.2023 - Current
Youth Support Worker
Engage Abilities
02.2023 - 04.2024
Youth Support Worker
Treehouse Innovative Families
02.2022 - 07.2022
Volunteer Care Worker
Catholic Care
08.2021 - 03.2022
Disability Support Worker
Ability Choice Care
04.2021 - 02.2022
Sales Coordinator
Universal Property Group Pty Ltd T/As Bathla Investments
02.2021 - 07.2021
Pick Packer
Action Workforce
11.2020 - 02.2021
Vacation Care Worker
St Bishoy Vacation Care
04.2019 - 07.2019
Crew Team Member
KFC
10.2018 - 01.2019
Diploma - Youth work
TrainSmart
HSC -
Nagle college
Certificate IV - Disability
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