Mariam Najdi
Liverpool
Summary
Proven track record in enhancing inventory accuracy and customer satisfaction at Woolworths Group, leveraging strong attention to detail and exceptional customer service skills. Skilled in stock counting and fostering positive customer relationships, significantly contributing to efficient stock management and loss prevention efforts. Adaptable and committed, consistently delivering results beyond expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Stock Taker
Woolworths Group
04.2024 - 12.2024
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
- Collaborated with team members to achieve timely completion of comprehensive stock audits.
- Maintained a clean and safe working environment by adhering to safety guidelines during all stock-taking activities.
- Employed excellent time-management skills to balance multiple responsibilities related to inventory control effectively.
- Assisted in reducing stock discrepancies by diligently identifying and reporting variances between physical inventory and system records.
- Contributed to loss prevention efforts by promptly identifying damaged or missing items and reporting findings to appropriate personnel.
- Checked and pulled defective or expired products from shelves.
- Demonstrated professionalism and reliability by consistently meeting deadlines and maintaining a positive attitude throughout challenging stock-taking assignments.
- Ensured compliance with industry regulations concerning proper handling/storage of products during all stages of the stock-taking process.
- Conducted inventory and restocked items throughout day.
Shop Assistant
Farm Fruits
02.2023 - 11.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collaborated with team members to achieve overall store goals and objectives.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Helped managers with daily checklists and last-minute requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
Education
English
Fairfield Highschool
Fairfield, NSW01.2024
Skills
- Warehouse safety
- Loading and unloading
- Pallet jack operation
- Stock rotation
- Stock counting
- Shelving organization
- Stock reconciliation
- Merchandising techniques
- Barcode scanning
- Positive attitude
- Willing to learn
- Friendly and personable
- Customer service
- Customer assistance
- Punctual and reliable
- Clear communication
- Customer relationships
- Verbal and written communication
- Shelf stocking
- Money handling
- Cleaning procedures
- Safety compliance
- Energetic and outgoing
- Equipment cleaning
- Merchandise stocking
- Flexible schedule
- Product labeling
- Shelving of products
- Product restocking
- Price checking
- Product organization
- Safety processes and procedures
- Stock replenishment
- Complex Problem-solving
- Proper stacking and storage
- Physical stamina
- Equipment monitoring
- Stockroom maintenance
- Order receiving
- Product displays
- Display assembly
- Loss prevention
- Signing and pricing
Certification
Academic award 2024 community work relations
Languages
Arabic
Elementary
Timeline
Stock Taker
Woolworths Group
04.2024 - 12.2024
Shop Assistant
Farm Fruits
02.2023 - 11.2023
English
Fairfield Highschool
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