Mariana Bratti
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Finance Officer
Star Retail Group
09.2023 - 11.2023
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Updated employee files with new details such as changes in address or salary levels.
- Executed record filing system to improve document organization and management.
Subsidiary Manager
Oliveira & Antunes
10.2018 - 07.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided exceptional service.
Negotiator
Oliveira & Antunes
11.2017 - 09.2018
- Conducted door-to-door visits to companies that had outstanding debts with the customer (bank).
- Negotiated open contracts, promoted agreements aligned with the interests of stakeholders, and held meetings with entrepreneurs and company representatives.
- Participated in negotiation rounds at banking branches.
Insurance Lawyer
Oliveira & Antunes
05.2017 - 10.2017
- Registered customer information on database to enable tracking history and maintain accurate records.
- Analyzed risk factors.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Prepared and reviewed insurance applications to verify compliance with regulations.
Education
MBA - Business Administration AndManagement
Unisinos
Porto Alegre-Brazil12.2019
Bachelor of Science - Law And Social Sciences
PUCRS
Porto Alegre-Brazil07.2016
Business Administration
Colégio Estadual Augusto Meyer
Esteio-Brazil12.2011
Skills
- Team Cooperation
- Organization
- Self-Motivated
- Problem-Solving
- Flexible and Adaptable
- Paperwork and Documentation
- PowerPoint Presentations
- Office Administration
- Customer Service
- Microsoft Office
- Document and File Management
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Finance Officer
Star Retail Group
09.2023 - 11.2023
Subsidiary Manager
Oliveira & Antunes
10.2018 - 07.2022
Negotiator
Oliveira & Antunes
11.2017 - 09.2018
Insurance Lawyer
Oliveira & Antunes
05.2017 - 10.2017
MBA - Business Administration AndManagement
Unisinos
Bachelor of Science - Law And Social Sciences
PUCRS
Business Administration
Colégio Estadual Augusto Meyer
Similar Profiles
Sudden VintonSudden Vinton
Retail Worker at Star Retail GroupRetail Worker at Star Retail Group
Kelly OwenKelly Owen
Assistant Manager, Customer Service at Star Retail GroupAssistant Manager, Customer Service at Star Retail Group
Mia FaresMia Fares
Red Dot Ellenbrook at Star Retail GroupRed Dot Ellenbrook at Star Retail Group
Thando ZimemaThando Zimema
Finance Officer at Ndalama Armature Winders (Pty) LtdFinance Officer at Ndalama Armature Winders (Pty) Ltd
Doreen NerasDoreen Neras
Finance Officer at ABT AssociatesFinance Officer at ABT Associates