Mariana Paiva

Casually contracted Food & Beverage Attendant providing service across a wide range of high-profile venues and events, including Perth Convention and Exhibition Centre, Optus Stadium, Parliament House events, His Majesty’s Theatre, Ascot Racecourse, school graduations, and high-volume pubs.

Key Responsibilities & Skills:

• Delivered high-quality customer service in fast-paced, high-pressure environments
• Took food and beverage orders accurately and efficiently
• Ran food and beverages to tables and event areas, confidently carrying up to three plates
• Poured and served a variety of beverages, including wines, beers, and spirits
• Maintained cleanliness of service areas, bars, and dining spaces
• Assisted as floor support during peak service periods in busy pubs and events
• Worked collaboratively with kitchen, bar, and event teams to ensure smooth operations

• Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
• Prepared checks accurately and processed payments promptly.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Served alcoholic beverages responsibly in accordance with state laws.

• Provided excellent customer service by addressing any complaints or concerns promptly.
• Took orders for food and drinks and delivered them to guests.
• Assisted other wait staff members in times of heavy customer traffic.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Managed closing procedures to ensure accurate transaction processing.

• Took customer orders accurately and relayed them to the kitchen staff.
• Maintained cleanliness and organization of dining areas during service shifts.
• Assisted in training new waitstaff on menu knowledge and service standards.
• Processed payments and handled cash transactions with attention to detail.
• Collaborated with kitchen staff to ensure timely food delivery to customers.