Maricelle Quiaot 05.02.1993
Hill Top,NSW
Summary
I’m a highly motivated, organized and enthusiastic individual. I am available for any position and to give any job my full commitment. I am always actively open to try new opportunities when assigned to them. I have my own ABN. I am currently working at Spotlight as a part-timer maximising my hours. I also co own a carpets & cleaning franchise which I assist casually.
Overview
2025
2025
years of professional experience
Work History
RETAIL ASSISTANT
Spotlight
12.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales floor efficiency by restocking shelves and organizing merchandise to maintain appealing store layout.
- Assisted in visual merchandising, creating attractive displays that stimulated purchase desire.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with cross-functional teams to optimize shelf space and improve product visibility, enhancing customer engagement.
- Open and closing store including counting tills, returns, counting safe.
CLEANER
Self Employed / Jim's Franchise
04.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
PICK PACKER
Harper Collins Distribution
09.2022 - 12.2023
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
- Picked and packed order items.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
SUPPORT WORKER
Self Employed / NDIS
- Working in homes, Cleaning, Taking to and from appointments /shops, Food preparation, Washing, Helping with their needs
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
RETAIL ASSISTANT
Aldi
- Time Management, Cleaning, Open and Closing store, Operating EFTPOS & Cash Registers, Stacking and displaying goods for sale, Ensuring all products are displayed and out on the floor
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Performed cash, card, and check transactions to complete customer purchases.
RETAIL ASSISTANT
Culture Kings
- Responsible of opening & closing store, Operating EFTPOS & cash register, Taking phone enquiries, Ensure high levels of customer satisfaction through excellent sales service, Maintain outstanding store condition and visual merchandising standards, Maintain a fully stocked store, Ascertain customers’ needs and wants, Recommend and display items that match customer needs, Welcome and greet customers, Manage point-of-sale processes, Reaching KPI’s
CUSTOMER SERVICE
Cocolatte
- Responsible of opening & closing store, Operating EFTPOS & cash register, Taking phone enquiries, Ensure high levels of customer satisfaction through excellent sales service, Maintain outstanding store condition and visual merchandising standards, Maintain a fully stocked store, Ascertain customers’ needs and wants, Recommend and display items that match customer needs, Welcome and greet customers, Manage point-of-sale processes
CUSTOMER SERVICE
Parkside Pharmacy
- Determining customer requirements and advising on product range, Demonstrating and explaining to customers the establishment's goods and services, Accepting payment for goods and services by a variety of payment methods and preparing sales invoices, Assisting with the ongoing management of stock such as product inventories and participating in stock takes, Stacking and displaying goods for sale, and wrapping and packing goods sold
Education
Traffic Controller
Upskill Institute
Arncliffe 10.2022
RSA
Eot.edu.au
Online09.2021
Apprenticeship - Certificate 3 Hairdressing
TAFE
Gymea, NSWCertificate II - Beauty Services
TAFE
GymeaCertificate II - Retail
TAFE
St GeorgeSkills
- Mobility Assistance
- Transportation Assistance
- Active Listening
- Store maintenance
- Cash Handling Accuracy
- Shipment Receiving
- Merchandise Display
- POS System Operation
- Customer Service
- Team Cooperation
- Flexible Hours
- Inventory and Stocking
- Store Opening and Closing
- Cleaning and sanitizing
- Efficient Cleaning Techniques
- Interior and exterior cleaning
Timeline
CLEANER
Self Employed / Jim's Franchise
04.2024 - Current
RETAIL ASSISTANT
Spotlight
12.2023 - Current
PICK PACKER
Harper Collins Distribution
09.2022 - 12.2023
SUPPORT WORKER
Self Employed / NDIS
RETAIL ASSISTANT
Aldi
RETAIL ASSISTANT
Culture Kings
CUSTOMER SERVICE
Cocolatte
CUSTOMER SERVICE
Parkside Pharmacy
Traffic Controller
Upskill Institute
RSA
Eot.edu.au
Apprenticeship - Certificate 3 Hairdressing
TAFE
Certificate II - Beauty Services
TAFE
Certificate II - Retail
TAFE
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