Summary
Overview
Work History
Education
Skills
My end goal is to gain enough experience to become a beauty therapist educator.
Timeline
Generic

Stephanie Ritchie

Summary

Since becoming a beauty therapist, I Found my passion for skincare and facial treatments. I enjoy the holistic approach whilst working with my clients.

I am self motivated and able to use my initiative whilst taking direction.

I have excellent communication skills and am sufficient in maintaining a clean work environment.

I strive to pursue excellent customer service whilst using great products.


Overview

15
15
years of professional experience

Work History

Cleaner

Sharon Shannon

Beauty services

Self Employed Services
06.2022 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Developed loyal clientele through exceptional service, resulting in increased repeat business and word-of-mouth referrals.
  • eyebrow waxing and tinting
  • eyelash tinting and lifting
  • manicure and pedicures
  • hot stone and Indian head massage
  • spray tans
  • facials
  • Algology range of products use. These products are organic and are of a seaweed base.
  • I use a holistic and a natural approach when assessing the needs of my clients. Prioritising their needs is tantamount to providing a complete service.


Yoga Instructor

Yvonne Hargreaves
04.2015 - 06.2018
  • Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
  • Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
  • Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
  • Offered one-on-one or small-group instruction for students needing additional attention and support.
  • Developed tailored yoga programs for clients with specific health concerns or injuries to ensure safe practice.
  • Led up 3 classes per week.
  • Increased clientele satisfaction by regularly seeking feedback on class content, pacing, and instructor performance.

Manager at BCBC cafe

Scott Woods Designs
01.2012 - 11.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Developed and implemented business strategies to achieve business goals and stay competitive.

Manager for Hungry Wolfs

Francesca Starkey
03.2009 - 12.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Education

Certificate IV - Hairdressing

Contour College
Tuggerah, NSW
02.2024

Diploma of Beauty Therapy - Beauty Therapy

Contour College
Tuggerah
11.2023

Certificate IV - Beauty Therapy

Contour College
Tuggerah, NSW
04.2022

Certificate III - Business Administration And Accounts

Ourimbah Campus
Ourimbah, NSW
02.2011

Skills

  • Waxing services
  • Dye and Tint Application
  • Skincare product knowledge
  • Sales and Upselling
  • Anti-aging treatments
  • Client consultation abilities
  • Nail Treatments
  • Waxing and hair removal techniques
  • Deep Tissue Massage
  • Appointment Scheduling
  • Hot Stone Massage
  • Chemical peel experience
  • Advanced facial treatments
  • Eyebrow shaping precision
  • Expert massage techniques
  • Skin analysis competency
  • Tool sterilization knowledge
  • Aromatherapy understanding
  • Spa Treatment Coordination
  • Sensitive skin care
  • Holistic care techniques master
  • Makeup application proficiency
  • Customer Service
  • Products knowledge
  • Skin analysis
  • Customer Consultation
  • Flexibility and Adaptability
  • Inventory Control
  • Customer Engagement
  • Paperwork management
  • always ready to learn and implement new skills

My end goal is to gain enough experience to become a beauty therapist educator.

My end goal is to gain enough experience and knowledge to become a beauty therapist educator.

Timeline

Beauty services

Self Employed Services
06.2022 - Current

Yoga Instructor

Yvonne Hargreaves
04.2015 - 06.2018

Manager at BCBC cafe

Scott Woods Designs
01.2012 - 11.2014

Manager for Hungry Wolfs

Francesca Starkey
03.2009 - 12.2012

Cleaner

Sharon Shannon

Certificate IV - Hairdressing

Contour College

Diploma of Beauty Therapy - Beauty Therapy

Contour College

Certificate IV - Beauty Therapy

Contour College

Certificate III - Business Administration And Accounts

Ourimbah Campus

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Stephanie Ritchie