Marie-Louise Carlsen
Yeronga,QLD
Summary
Business graduate with experience in marketing, administration, and hospitality. Skilled in social media management, content creation, and customer service, with a proven ability to support daily operations and deliver results in fast-paced environments. Recognized for adaptability, attention to detail, and strong communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Sandwich Artist
Subway
Brisbane City, QLD
10.2022 - Current
- Coordinated daily store operations, including shift openings, closings, and register balancing.
- Trained and supported new team members to ensure consistent service quality and smooth daily operations.
- Accurately handled all customer payments, maintaining speed and precision during peak hours.
Marketing and Administrative Assistant
Ear Relief Hearing Clinic
Inala, QLD
08.2023 - 06.2025
- Boosted Instagram and Facebook followers by 20% in three months using Meta Business Suite.
- Designed the clinic's first Wix website to improve visibility and user engagement.
- Managed client bookings, records, inquiries, and admin tasks using Council Ear Australia's OMS.
Marketing Internship
Bespoken Agency
Brisbane City, QLD
07.2024 - 10.2024
- Supported marketing projects by organizing client files, reports, and campaign materials.
- Assisted with content planning, campaign coordination, and internal communication.
- Helped coordinate logistics for photo shoots and creative production tasks.
Marketing Specialist
Upward Consulting
Brisbane City, QLD
03.2024 - 05.2024
- Managed social media content for multiple clients, tailoring messaging to brand voice and audience.
- Updated blogs and product pages using WordPress to improve consistency and engagement.
- Designed visually engaging posts using Adobe Creative Suite and Canva for use across digital platforms.
Education
BBA - Marketing
The University of Queensland
Brisbane, QLD07-2025
Diploma - Entertainment Business Management
JMC Academy
Brisbane, QLD11-2021
Skills
- Social media marketing
- Content creation
- Customer service
- Data analysis
- Time management
- Critical thinking
- Customer service
- Attention to detail
- Adaptability
Certification
Swimming and Water Safety Teacher
AMPD Academy
- Completing industry training hours.
- Learning aquatic safety and rescue.
- Developing beginner swim-teaching. skills
Timeline
Marketing Internship
Bespoken Agency
07.2024 - 10.2024
Marketing Specialist
Upward Consulting
03.2024 - 05.2024
Marketing and Administrative Assistant
Ear Relief Hearing Clinic
08.2023 - 06.2025
Senior Sandwich Artist
Subway
10.2022 - Current
BBA - Marketing
The University of Queensland
Diploma - Entertainment Business Management
JMC Academy