Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Marie-Louise Carlsen

Yeronga,QLD

Summary

Business graduate with experience in marketing, administration, and hospitality. Skilled in social media management, content creation, and customer service, with a proven ability to support daily operations and deliver results in fast-paced environments. Recognized for adaptability, attention to detail, and strong communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Sandwich Artist

Subway
Brisbane City, QLD
10.2022 - Current
  • Coordinated daily store operations, including shift openings, closings, and register balancing.
  • Trained and supported new team members to ensure consistent service quality and smooth daily operations.
  • Accurately handled all customer payments, maintaining speed and precision during peak hours.

Marketing and Administrative Assistant

Ear Relief Hearing Clinic
Inala, QLD
08.2023 - 06.2025
  • Boosted Instagram and Facebook followers by 20% in three months using Meta Business Suite.
  • Designed the clinic's first Wix website to improve visibility and user engagement.
  • Managed client bookings, records, inquiries, and admin tasks using Council Ear Australia's OMS.

Marketing Internship

Bespoken Agency
Brisbane City, QLD
07.2024 - 10.2024
  • Supported marketing projects by organizing client files, reports, and campaign materials.
  • Assisted with content planning, campaign coordination, and internal communication.
  • Helped coordinate logistics for photo shoots and creative production tasks.

Marketing Specialist

Upward Consulting
Brisbane City, QLD
03.2024 - 05.2024
  • Managed social media content for multiple clients, tailoring messaging to brand voice and audience.
  • Updated blogs and product pages using WordPress to improve consistency and engagement.
  • Designed visually engaging posts using Adobe Creative Suite and Canva for use across digital platforms.

Education

BBA - Marketing

The University of Queensland
Brisbane, QLD
07-2025

Diploma - Entertainment Business Management

JMC Academy
Brisbane, QLD
11-2021

Skills

  • Social media marketing
  • Content creation
  • Customer service
  • Data analysis
  • Time management
  • Critical thinking
  • Customer service
  • Attention to detail
  • Adaptability

Certification

Swimming and Water Safety Teacher

AMPD Academy

  • Completing industry training hours.
  • Learning aquatic safety and rescue.
  • Developing beginner swim-teaching. skills

Timeline

Marketing Internship

Bespoken Agency
07.2024 - 10.2024

Marketing Specialist

Upward Consulting
03.2024 - 05.2024

Marketing and Administrative Assistant

Ear Relief Hearing Clinic
08.2023 - 06.2025

Senior Sandwich Artist

Subway
10.2022 - Current

BBA - Marketing

The University of Queensland

Diploma - Entertainment Business Management

JMC Academy

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Marie-Louise Carlsen