Marilou Motol
13 Willis Street South Tamworth ,NSW
Summary
Dedicated cleaning professional with extensive experience at Warners Bay Private Hospital, excelling in maintaining high hygiene standards and enhancing customer satisfaction. Skilled in efficient cleaning techniques and team collaboration, I consistently improved facility cleanliness, ensuring compliance with health regulations and fostering a safe environment for patients and staff.
Overview
11
11
years of professional experience
Work History
Cleaner
Warners Bay Private Hospital
Warners Bay NSW 2282
03.2024 - 01.2026
- Maintained cleanliness and hygiene standards in patient rooms and common areas.
- Utilized appropriate cleaning chemicals and equipment to ensure safety and effectiveness.
- Assisted in infection control measures by regularly sanitizing high-touch surfaces.
- Followed established protocols for waste disposal and hazardous material management.
- Collaborated with healthcare staff to prioritize cleaning tasks based on patient needs.
- Conducted routine inspections of equipment to ensure proper functionality and safety compliance.
- Reported maintenance issues promptly to ensure optimal facility conditions for patients and staff.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
Room Attendant
Jesmond Executive Villas
Jesmond NSW 2299
08.2020 - 02.2024
- Cleaned and maintained guest rooms to ensure exceptional cleanliness and comfort standards.
- Replenished supplies such as toiletries, linens, and towels in accordance with hotel policies.
- Reported maintenance issues promptly to maintain facility quality and safety standards.
- Assisted guests with inquiries, providing information about hotel services and local attractions.
- Coordinated with housekeeping team to optimize workflow efficiency during peak occupancy periods.
- Trained new staff on cleaning protocols and safety measures to uphold operational excellence.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
- Supported hotel's green initiatives, minimized waste and correctly separated recyclables during cleaning duties.
- Improved guest satisfaction by ensuring all rooms met hotel's strict cleanliness and presentation standards.
Personal Carer
Norah Shabeb Al Redas
Saudi Arabia
08.2014 - 01.2019
- Assisted clients with daily living activities, promoting independence and well-being.
- Administered medications and monitored health conditions to ensure client safety.
- Maintained accurate records of client care and progress for quality assurance.
- Provided emotional support and companionship to enhance overall client morale.
- Implemented hygiene protocols to maintain a clean and safe environment for clients.
- Trained new staff in caregiving procedures and best practices for client interaction.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained a clean, safe, and organized living environment for patients, promoting overall well-being and satisfaction.
- Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
- Assisted in medication management for timely administration and accurate dosing, ensuring optimal health outcomes.
- Assisted with meal planning, preparation, and feeding for balanced nutrition aligned with dietary restrictions or preferences.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Collaborated with healthcare professionals to deliver comprehensive care tailored to individual patient needs.
- Conducted regular risk assessments within patient homes in order to identify potential hazards or areas requiring modification.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Developed strong rapport with patients and families, fostering trust and open communication regarding care plans.
Education
High School Diploma -
Secread Heard Academy
Philippines Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Team collaboration
- Efficient cleaning techniques
- Restroom sanitation
- Health and safety compliance
- Floor care expertise
References
Shane Thomas
Supervisor
Warners Bay Private Hospital
0449 572 924
Majorie McGregor
Previous Supervisor
Jesmond Executive Villas
0402 439 574
Timeline
Cleaner
Warners Bay Private Hospital
03.2024 - 01.2026
Room Attendant
Jesmond Executive Villas
08.2020 - 02.2024
Personal Carer
Norah Shabeb Al Redas
08.2014 - 01.2019
High School Diploma -
Secread Heard Academy