Marina Rooze
Gosford
Summary
Dynamic and reliable professional with a strong background in customer service at Woolworths. Proven ability to enhance customer satisfaction through exceptional service and effective team collaboration. Skilled in inventory management and time management, consistently maintaining high standards and a welcoming environment. Recognized for cultivating positive relationships with customers and team members alike.
Overview
10
10
years of professional experience
Work History
Store Team Member
Woolworths
02.2021 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
Wait Staff Member
Rainbow Beach Sports Recreation And Memorial Club
09.2019 - 03.2020
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Housekeeper
The Palms
01.2015 - 09.2019
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Skills
- Customer service
- Inventory management
- Time management
- Reliability and punctuality
- Team collaboration
Timeline
Store Team Member
Woolworths
02.2021 - Current
Wait Staff Member
Rainbow Beach Sports Recreation And Memorial Club
09.2019 - 03.2020
Housekeeper
The Palms
01.2015 - 09.2019
Similar Profiles
Tanieka Booth – McNeillTanieka Booth – McNeill
Online Team Member at WoolworthsOnline Team Member at Woolworths
ALIESHA JARRETTALIESHA JARRETT
Picker Packer at WoolworthsPicker Packer at Woolworths
Kyle EvansKyle Evans
Supermarket Worker at WoolworthsSupermarket Worker at Woolworths
Mitchell CogganMitchell Coggan
Casual Night Fill at WoolworthsCasual Night Fill at Woolworths
William Frost-FosterWilliam Frost-Foster
Senior Team Member at ColesSenior Team Member at Coles