Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Marissa Blake

San Remo,NSW

Summary

Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

Overview

1
1
year of professional experience

Work History

Customer Service Assistant

Red Rooster
05.2023 - Current
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Answered customer questions about product availability and shipment times.
  • Organized and scheduled customer orders to appropriate departments.
  • Delivered prompt service to prioritize customer needs.

Waitperson

La Bocca Urban Pizzeria
02.2022 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Year 11

Northlakes High School
San Remo, NSW
11.2024

Skills

  • Communications
  • Operating Telephones
  • Livechat Messaging
  • Understanding Customer Needs
  • Process Transactions

Interests

My sporting interests are swimming, bike riding and keeping fit.


My personal interest is caring for animals.

Timeline

Customer Service Assistant

Red Rooster
05.2023 - Current

Waitperson

La Bocca Urban Pizzeria
02.2022 - 09.2022

Year 11

Northlakes High School

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Marissa Blake