Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Plant

Admissions Associate
Mooroolbark,VIC

Summary

Demonstrative administrative skills with an excellent eye for detail.

Talented at working with various key stakeholders and providing professional service.

Goal-oriented who is dedicated in strengthening administrative operations to streamline and enhance procedures.

Cultivate long-lasting relationships with students and staff to strengthen program success.

Engaging and personable with a strong understanding of confidentiality.

Diligent and always willing to go the extra mile.

Hardworking and passionate with strong organisational skills.

Organised and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Admissions Officer

Wesley College
Glen Waverley, VIC
08.2018 - Current

Key Focus

The Admissions Officer is specifically responsible for handling enquiries from prospective parents/ families/ students, including answering enquiries, disseminating information, assisting in the organisation of events and enrolments and processing applications.

· Handle telephone and email enquiries from prospective parents and families in a timely and professional manner

Responsibilities

· Data entry from enquiries that are recorded in the College database (Salesforce and Synergetic)

· Process applications via Synergetic and ensure associated records are up-to-date

· Ensure that correct procedures are followed when dealing with domestic and international student enquiries, applications and enrolments

· Support admissions administration across all campuses, for all year levels and for domestic and international student cohorts

· Represent the College at internal tours and open days as well as external fairs (as applicable)

· Liaise regularly with Heads of School and personal Assistants to Head of School regarding enrolment interviews along with other teaching staff, the Marketing Team , key stakeholders and administrative support staff

Middle School Administrative Assistant

Wesley College
Glen Waverley, VIC
02.2015 - 08.2018

Key Focus

Assist the Head of Middle School with the efficient running of the School. Provide the reception and administrative services for the Middle School.

Responsibilities:

· Provides the Middle School office with confidential administrative support

· Assists the Assistant to the Head of Middle School in scheduling appointments and arranging meetings

· Assists the in maintaining the efficient function of the Head of School’s office with regard to the movement of incoming and outgoing papers, correspondence and files

· Maintains stationery and classroom supplies for the Head of School’s Office and other areas of the Middle School as required

· Update student databases – Synergetic

· Organise absentee role taking and maintains absentee database - Seqta

· Handle inquiries regarding Middle School student matters

· TechOne – creating Purchase orders for the Middle School staff and other Heads of Learning

· Assists Head of Middle School with the organisation of Central Australia and Hong Kong Tours

Administrative Assistant /Receptionist

Glen Waverley Campus
Glen Waverley, VIC
08.2014 - 02.2015

Key Focus:

Coordination of reception desk and the day to day running of the campus reception and publish weekly newsletter

Responsibilities:

· Collate, Edit and distribute the campus weekly Newsletter

· Any duties associated with the position as reasonably directed by the Personal Assistant to the Head of Campus

· Receive incoming telephone calls, directing to appropriate persons or taking messages

· Greet guests, parents, students and staff

· Dispatch, sort and distribute campus mail

· Attend to basic requests for information from prospective parents and students of Wesley College

· Arrange taxis and courier services

· Processing of Professional Development requests

· Monitor the appearance of the campus reception area to ensure it is maintained at the required standard

Administrative Assistant

Wesley College
Glen Waverley
09.2012 - 08.2014

Key Focus

Assisting the Head of Campus in providing confidential administrative and secretarial support to the Head of Campus for Special Events of the campus.

Responsibilities

· Assists in the organisation of campus functions such as campus orientation and commencement assemblies, Anzac Assembly, Foundation Day Assembly and as well as Speech Night, Open Day and or other Special Events throughout the year

· Take minutes at Special Events meetings

· Collate, edit and distribute the weekly campus newsletter

· Liaises with parents (current and prospective) by arranging appointments with the Head of Campus, handling queries and complaints

Assist Personal Assist to the Head of Campus when needed

Receptionist

Wesley College
Glen Waverley, VIC
08.2011 - 09.2012

Key Focus

Coordination of reception desk and the day to day running of the campus reception

Responsibilities

· Receive incoming telephone calls, directing to appropriate persons or taking messages

· Greet guests, parents, students and staff

· Dispatch, sort and distribute campus mail

· Attend to basic requests for information from prospective parents and students of Wesley College

· Arrange taxis and courier services

· Processing of Professional Development requests

· Monitor the appearance of the campus reception area to ensure it is maintained at the required standard

· other duties associated with the position as reasonably directed by the Personal Assistant to the Head of Campus

Publications Development Officer

Yarra Valley Grammar
Ringwood, VIC
08.2009 - 08.2011

Key Focus:

Produce multiple publications for Yarra Valley Grammar and wider community

Responsibilities

· Prepare, edit and distribute multiple publications including: Weekly Newsletter; School Planner; School Magazine to key stakeholders; Year Book; Valedictory Book; VCE flyer; Hearing Unit Newsletter and Past Students’ Newsletter

· Prepare and collate articles from teachers, pupils and Affiliated Societies

· Organise Student ID Cards

· Organise school photography – external and internal

· Provide support to the Development Officer, Marketing and International Registrar and Registrar when required

· Liaise with external stakeholders including working with Design Company, printers and mail house

· Attend School Reunions, open days, Past Students’ Breakfasts and Scholarship Testing Mornings when required

Receptionist

Yarra Valley Grammar
Ringwood, VIC
04.2008 - 06.2009

Key Focus

Reporting to the Business Manager, responsible for Coordination of reception desk, incoming deliveries and all administration duties

Responsibilities

· Receptionist duties including: greeting visitors, students and staff; assisting parents and students with queries as required; answering the main switchboard in the Senior School; and taking accurate and precise messages

· Compile and distribute the Daily Bulletin

· Mail-outs, collection, sorting and posting of mail, maintain and distribute telephone listing

· Organise and co-ordinate buses for excursions

Assist with general office duties as directed by the Business Manager

International Student Coordinator

Yarra Valley Grammar
Ringwood, VIC
10.2008 - 03.2009

Key Focus

To provide a high level of support to the International Student Program including students, homestay families and guardians

Responsibilities

· Prepare forms for new arrivals, establish and maintain Medibank Private memberships and claims

· Answering telephone calls, preparing correspondence, filing, and arranging appointments

· Mail outs of information including accounts, prospectus materials, letters of acceptance, etc, school tour preparations and open days

· General administration tasks when required

· Organise homestay accommodation where required. Liaise with Homestay families, co-ordinate Working with children checks/Police checks

· Make contact with homestay families on a regular basis regarding student welfare

· Meet with HOS regarding attendance, and any student welfare issues

· Maintain a database of the colleges authorised overseas agents and assist with the distribution of information and promotional material to agents

· Attend pastoral care meetings as required

· Pick up students to and from Homestays when required and arrange homestay requirements

· Liaise with the Accounts department re: letter of enrolment for receipt of payment from overseas, tuition payment follow up, assist with the checking of reviews and reports for students

· Updating internal telephone/voicemail/email lists, staff contact details and other general staff lists

· Typing and photocopying of various in support of the tasks of the international student’s area

Secretary to the Director - International Students

Whitefriars College
Donvale, VIC
10.2005 - 03.2008

Carried out day-day-day duties accurately and efficiently.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Demonstrated respect, friendliness and willingness to help wherever needed.

Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Maintained energy and enthusiasm in fast-paced environment.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Aquinas College
Ringwood, VIC

Skills

Customer Relationship Management

Admissions Processes

Campus Tours

Reading of Applications

Education Administration

Data Integrity

Office Support

Effective communication

Creativity and innovation

Attention to detail

Multitasking

Problem-solving abilities

Excellent communication

Organizational skills

Relationship building

Professionalism

Timeline

Admissions Officer

Wesley College
08.2018 - Current

Middle School Administrative Assistant

Wesley College
02.2015 - 08.2018

Administrative Assistant /Receptionist

Glen Waverley Campus
08.2014 - 02.2015

Administrative Assistant

Wesley College
09.2012 - 08.2014

Receptionist

Wesley College
08.2011 - 09.2012

Publications Development Officer

Yarra Valley Grammar
08.2009 - 08.2011

International Student Coordinator

Yarra Valley Grammar
10.2008 - 03.2009

Receptionist

Yarra Valley Grammar
04.2008 - 06.2009

Secretary to the Director - International Students

Whitefriars College
10.2005 - 03.2008

Aquinas College
Marissa PlantAdmissions Associate