MARITES SHEPPARD

Enthusiastic and committed entry-level phlebotomist with a strong desire to utilize training and expertise in providing exceptional patient care and contributing to the success of a medical facility. Passionate about primary care and excited about creating a secure medical home for each patient, ensuring continuous medical care. Experience as a recognized phlebotomist has provided valuable skills in handling and educating patients, enhancing ability to deliver high-quality care.

• Increased number of seating capacity due to increase of customer.
• Expanded with a beer garden called 3 Wise Monkeys Bar to accommodate more patrons.
• Certificate III in Pathology Collection Responsible for obtaining and processing blood and body fluid specimens from patients or clients of all age ranges.
• Manpower management involves creating weekly schedules for bartenders, barbacks, and servers, ensuring adequate coverage.
• Monitoring bar cleanliness and staff compliance with health codes is also important.
• Staff development includes training employees on bartending, menu content, customer service, and emergency procedures.
• Equipment maintenance involves maintaining bar equipment and appliances like beer lines and kitchen appliances.
• Business books management includes accurately processing payments, managing sales, and purchasing to prevent shortages.
• Marketing and sales efforts involve participating in bar incentives to boost sales.
• Human resources tasks include recruiting, hiring, and training bar staff, as well as managing payroll.
• Providing exceptional customer service, handling complaints, and organizing special events are also important aspects of the job.