Mark Aldworth
Perth,WA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Officeworks
Subiaco, WA
03.2019 - Current
- Assisted in training new employees on proper use of equipment and safety protocols.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Processed returned merchandise according to company policies.
- Assisted with unloading and loading pallets from delivery trucks with a forklift.
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted customers with finding the right product for their needs.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Organized displays to attract customers and promote sales.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Education
High School Diploma -
Belmont City College
Belmont, WA11-2007
Skills
- Certified forklift operator LF class
- Safety awareness
- Stock management
- Order Picking
- Teamwork and Collaboration
- Shipping and receiving
- Team Player
Languages
English
Professional
Certification
- ForkLift license LF Class
- Driver License C-A
References
References available upon request.
Timeline
Sales Associate
Officeworks
03.2019 - Current
High School Diploma -
Belmont City College
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