Mark Allen

Broadbeach,QLD

Summary

Highly experienced professional with over 40 years in expertise across hospitality management, logistics and business ownership.

Proven track record in operations management, customer service, team leadership, and business growth.

Skilled in problem solving, client relations and process improvement

years of professional experience

Aramex International

06.1995 - Current

Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Operated vehicle safely in highly congested areas with no traffic violations.
Developed strong relationships with clients through dependable service that ensured repeat business.

Melbas On The Park

01.1981 - 01.2001

Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
Organized special events and promotions, resulting in increased bookings and repeat business.
Ensured compliance with industry standards and regulations through regular audits and inspections.
Maintained strong relationships with vendors to ensure timely delivery of products and services at competitive prices.

James Sheahan High School

Orange, NSW

Aramex International

06.1995 - Current

Melbas On The Park

01.1981 - 01.2001

James Sheahan High School