Mark Ebrahem
Wattle Grove,NSW
Summary
I am very interested in this job as I will be able to develop new and working in a good and a reliable way that satisfies me and everyone around me. I always listen to what is said to me and I like following instructions to make everyone around me satisfactory and convinced. I know what I am responsible for and I am always motivated to cooperate in different types of jobs in the workplace. I like being in school as I get to see my friends and associate with them. DnT 'Design and technology' is my favourite subject at school as it involves developing new skills whilst problem solving. Another course I like doing is commerce as I get to know more about the financial and work life. I love Maths because it involves a lot of problem solving and deep thinking. I love playing sport and am looking forward on playing soccer In the upcoming winter season. 😄
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacist Assistant
Mr/ Zubair
02.2023 - 01.2024
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and wellbeing.
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Enhanced customer satisfaction by answering questions and addressing concerns about medications in a timely manner.
- Developed strong relationships with patients and healthcare providers through clear communication and empathy.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Performed safety checks when dispensing medications to optimize patient safety.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Implemented strong filing techniques to sort and store important documents and medical forms.
- Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.
- Assisted with training new staff members, creating a more cohesive and knowledgeable team environment.
Education
No Degree - Wish To Study Medicine
Saint Mark's Coptic Orthodox College
Wattle GroveSkills
- Problem-solving skills
- Answering customer questions
- Patient counseling
- Prescription processing
- Medication dispensing
- Receiving incoming supplies
- Medication labels
- Drug classification
- Document filing
- Stocking shelves
- Cashier support
- Prescription review
Accomplishments
* White Card Acquired
Certification
*White card acquired
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacist Assistant
Mr/ Zubair
02.2023 - 01.2024
No Degree - Wish To Study Medicine
Saint Mark's Coptic Orthodox College
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