Mark Gayle

Project delivery primarily across the APAC region.

Remote stakeholder management and coordination of resources to deliver IS&T projects to China, Mongolia, Malaysia, Indonesia, India, Australia and Global.

This has included -

• New Service Centre standup and facilitation (Port Hedland)
• New Foundry standup and facilitation (Xuzhou, China)
• Office and Service Centre relocation and fit out (Mongolia)
• New Distribution Warehouse standup and facilitation (Sydney)
• Application Migrations (Bangalore, India)
• Factory LAN and WiFi Refresh (Sydney)
• Ring Central Cloud Telephony Implementation (Global)

• Manage the transitions of a number of State Government Departments to the GovNext network and model - Network, Telephony, and other ICT infrastructure services. Successful transitions have included - The Department of Training and Workforce Development - The West Australian Electoral Commission - The Department of Justice - The Department of Fire and Emergency Services
• Management of Network refresh requirements for several Government clients.
• Office relocations for Government clients.

• Network Infrastructure Improvement Program - Manage analysis and upgrade of all IT/OT networking across WA.
• Unified Communications - All VC rooms upgraded to a Webex solution.
• All desktop and mobile devices moved to Webex Teams solution.

• Single Communities Identity and MOE Project
• Provide IT design and infrastructure capability to support the amalgamation of several government departments (includes Housing, Disability Services, Child Protection and Family Support) into the new "Communities" governmental body.
• All users migrated to a single @communities identity.
• All PC's and printers migrated to a single AD.
• 7000+ users migrated to Office 365 and Exchange Online.
• HR integration with the new Communities AD.
• SSO Application integration across domains (200+ applications).
• Development and deployment of new Windows 10 MOE to 7000 users across regional and metropolitan WA.
• Responsible for leading a team of 20+ technical and project resources to successfully deliver this high profile and complex project within the newly formed Department of Communities.
• Regular close engagement with the departments most senior stakeholders (C Level) was required throughout the project.

• A “hands-on” multi-faceted role requiring elements of business analysis to complement and support the client's project management requirements.
• B2B Web Portal Development and Implementation – This project formed the central plank of the GMCT digital strategy and was the first project delivered using Agile methodology.
• SAN Upgrade and DR Implementation - Replacement of end of life SAN with new Nimble technology and the introduction of offsite DR capability to GMCT. This included requirements analysis, business case development and RFQ process \ vendor selection. The project required management of both vendor teams and internal resources to deliver a successful outcome.
• Audio Visual Upgrade – Implementation of a new AV solution to chapels and surrounding areas. This was an end to end project management assignment that due to the sensitive environment and hard deadlines, required precise planning and execution. Strong stakeholder engagement, communication, and vendor management enabled the project to deliver a solution that met all requirements within budget and on time.
• Security Upgrade – The upgrade of GMCT CCTV and Access Control was a failing project that I was tasked with putting back on track. Through methodical analysis and recalibration, I was able to deliver a result that received very positive feedback from senior management and staff.

• End to End Management of small to mid-sized Projects.
• A rolling portfolio of 5-10 projects primarily consisting of - Infrastructure upgrades (EMC SAN \ vSAN, Network devices, Data Centre consolidation) Hardware deployment (Win 10 laptops, Surface Pro’s) Office refurbishment / fit out.

• The BHP 1SAP Program- The largest global SAP deployment to date.
• Act as primary conduit for 1SAP IRO Deployment reporting and information
• Development and maintenance of the deployment schedule using Critical Chain methodology.
• Compile weekly and monthly status updates for Senior Management and Project Board.

• Deployment Lead
• Senior Project Coordinator
• PMO Support

• 2nd line Desktop Support
• Rollout Support