Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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MARK ZHAO

Melbourne,Australia

Summary

Proven to excel in high-pressure environments, I leveraged my problem-solving skills and cash handling accuracy at my previous employment to enhance customer satisfaction and streamline operations. Specializing in customer engagement and store maintenance, I consistently volunteered for extra shifts, contributing to the team's success during peak periods. In addition, my knowledge in Finance and Economics as well as experience of short term trading in the Chinese market would also be key elements that could contribute to my success.

Overview

1
1
year of professional experience

Work History

Part Time Employee in Food Services

Five Guys
07.2022 - 02.2023
  • The role specifically involved working in various positions including in the kitchen, in front of the counter and in the open area, each requiring different ski l sets. The priority goal was to maintain a clean, safe and organized store environment for the customer while making sure that they are pleasant with their experience. Multitasking ski ls were mandatory, especially during peak hours where one might have to switch between positions and engage with customers to effectively build rapport.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

Bachelor of Commerce - Finance and economics

The University of Melbourne
Melbourne, Vic
06-2025

Skills

  • Customer Engagement
  • Conflict Resolution
  • Cash Handling Accuracy
  • Problem-solving Skills
  • Quick learner
  • Strong adaptability

Languages

Chinese
Native or Bilingual
English
Full Professional

Interests

  • Music
  • Trading Card Games (TCG)
  • Table Tennis

Timeline

Part Time Employee in Food Services

Five Guys
07.2022 - 02.2023

Bachelor of Commerce - Finance and economics

The University of Melbourne

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MARK ZHAO