MARK ANGELO BRIZ
Rutherglen,Australia
Summary
Professional in livestock management with strong focus on cattle care and farm operations. Proven ability to enhance herd health, optimize feeding programs, and implement effective breeding strategies. Adept at collaborating with team members to achieve high productivity and adapt to changing farm needs. Reliable and resilient, skilled in animal husbandry, pasture management, and farm equipment maintenance.
Overview
11
11
years of professional experience
Work History
DAIRY CATTLE FARMER
Riverina Milk
02.2026 - Current
- Perform high-volume milking for 2,500+ lactating cows in a large-scale dairy operation
- Operate 60-point rotary milking parlor, maintaining smooth cow flow and minimal downtime
- Conduct mastitis detection through fore-stripping and visual milk assessment
- Carry out udder preparation including pre-dipping, cleaning, and hygiene compliance
- Attach milking cups efficiently and perform re-cupping for complete milk-out
- Monitor milk flow and unit performance during milking
- Identify, draft, and segregate treated or mastitis-affected cows
- Herd cows to and from dairy ensuring calm movement and steady throughput
- Operate tractor for feeding, bedding, and general farm duties
- Clean feed pads, holding yards, and laneways to maintain safe cow traffic
- Maintain cleanliness of rotary platform and milking equipment
- Follow animal welfare, biosecurity, and dairy quality standards
DAIRY FARMER
MCCRPascual Agriventures
TALAVERA, NUEVA ECIJA, PHILIPPINES
08.2024 - 12.2025
- Feed calves (colostrum, milk, and milk replacer)
- Clean calf pens and maintain hygiene
- Tag and record calf information
- Perform stripping, pre-dip, and post-dip procedures
- Attach and adjust cups for efficient milking
- Monitor milk flow and re-cup when required
- Operate tractor for feeding and farm duties
- Transport feed and clean feed pads
CUSTOMER SERVICE REPRESENTATIVE
Lizardbear Tasking, Inc
01.2022 - 04.2022
- Assisted customers with issues related to their Chime bank accounts.
- Investigated and resolved transaction disputes.
- Provided information on account features and services.
- Processed account adjustments and requests.
- Handled high volumes of inbound customer inquiries.
- (Remote)
TECHNICAL SALES REPRESENTATIVE
Concentrix Philippines
04.2019 - 09.2019
- Troubleshot phone, internet, and TV problems for Irish customers.
- Assisted in upgrading TV packages and cross-selling additional services.
- Diagnosed network and device issues over the phone.
- Resolved customer complaints and technical issues.
TEAM LEADER/ESCALATION
Visaya Knowledge Process Outsourcing
02.2017 - 01.2019
- Managed team performance and monitored key metrics.
- Provided leadership and direction during escalated customer situations.
- Dealt with supervisor and managerial calls for complex cases.
- Resolved customer issues via social media platforms.
TECHNICAL SUPPORT REPRESENTATIVE
Alorica Philippines
04.2016 - 12.2016
- Troubleshot and resolved phone, internet, and TV issues for customers.
- Scheduled technician visits for unresolved technical problems.
- Processed customer requests for service upgrades and changes.
- Guided customers through diagnostic steps to resolve issues.
- Maintained detailed logs of interactions and troubleshooting steps.
CUSTOMER SERVICE REPRESENTATIVE
Expert Global Solutions
10.2015 - 01.2016
- Assisted customers with billing inquiries and concerns.
- Filed disputes on behalf of customers for incorrect charges.
- Rescheduled delivery dates for customers’ purchases.
- Investigated and resolved customer complaints.
- Updated customer accounts and processed payments.
Education
Bachelor of Science in Agriculture - Animal Science
Bulacan Agricultural State College
01-2024
Bachelor of Industrial Technology - Computer Technology
Bulacan State University
01-2015
Skills
- Manage farm records and documentation
- Maintain and clean animal housing
- Monitor animal behavior and welfare
- Communicate clearly with team and visitors
- Resolve concerns quickly and professionally
- Provide reliable, efficient service
Timeline
DAIRY CATTLE FARMER
Riverina Milk
02.2026 - Current
DAIRY FARMER
MCCRPascual Agriventures
08.2024 - 12.2025
CUSTOMER SERVICE REPRESENTATIVE
Lizardbear Tasking, Inc
01.2022 - 04.2022
TECHNICAL SALES REPRESENTATIVE
Concentrix Philippines
04.2019 - 09.2019
TEAM LEADER/ESCALATION
Visaya Knowledge Process Outsourcing
02.2017 - 01.2019
TECHNICAL SUPPORT REPRESENTATIVE
Alorica Philippines
04.2016 - 12.2016
CUSTOMER SERVICE REPRESENTATIVE
Expert Global Solutions
10.2015 - 01.2016
Bachelor of Industrial Technology - Computer Technology
Bulacan State University
Bachelor of Science in Agriculture - Animal Science
Bulacan Agricultural State College
ON-THE-JOB TRAINING
- College of Agriculture and Veterinary Medicine
- Bulacan Agricultural State College
- June 2023 - July 2023
Disclaimer
I affirm that the information provided above is accurate and complete to the best of my knowledge and belief.
LEADERSHIP EXPERIENCE
- President - Federation of Supreme Student Council 2023 - 2024
- Governor - College of Agriculture Campus Student Council 2023 - 2024
- Senator - Federation of Supreme Student Council 2022- 2023
- Secretary - College of Agriculture Campus Student Council 2021 - 2022