Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Awards
Certification
Timeline
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Mark Pelegrina

Fraser Rise

Summary

I am a second year university student completing a course in cybersecurity. I am a hardworking individual and great team player, who is determined to carry out tasks efficiently and effectively, while maintaining a high quality of work. Developed valuable skills in high-paced warehouse environment, focusing on efficient inventory management and teamwork. Skilled in coordinating logistics, maintaining accurate records, and ensuring safety standards. Transitioning into new field, leveraging these abilities to make meaningful impact in diverse settings.

Overview

1
1
Certification

Work History

All Round Warehouse Storeperson

Staff Australia (ITM)
  • Improved delivery timelines by coordinating with logistics teams.
  • Assisted with loading and unloading deliveries for optimized workflow.
  • Prepared orders for dispatch, ensuring timely and accurate delivery.
  • Collaborated with team members to streamline warehouse processes.
  • Supported team in achieving daily operational targets.
  • Trained new hires on proper procedures, safety practices, and equipment usage to ensure seamless integration into the team dynamic.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Safeguarded warehouse operations, adhering to strict safety protocols and conducting regular inspections for potential hazards.
  • Inspected freight for any damage or faults prior to loading.
  • Maximized cargo integrity by securely packaging items according to specific guidelines for each type of product handled.

Forklift Driver/Storeperson

Staff Australia (Myer)
  • Operated warehouse vehicles such as an electric pallet-tugger, counterbalance forklift and high-reach trucks to unload and load trucks, as well as stock replenishment
  • Performed pallet-stacking, to organize pallets and have them ready for pickups (Loscam, Chep and plain pallets)
  • Carried out tasks in an automated environment to fulfill orders and cross-dock operations
  • Utilized UCS/WMS systems to track, allocate and send-off pallets of products to stores
  • Collaborated with team members in the receiving/despatch area to efficiently load and/or unload products to/from trucks
  • Operated electric pallet-tuggers and RF scanners to pick and pack orders to customers
  • Conducted regular maintenance checks on forklift equipment, ensuring proper functionality and longevity.
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Experienced working in an automated environment, utilizing Geek+ robots

Team Leader

Chemist Warehouse Online NZ
  • Collaborated with team members in multiple areas of work, to ensure optimal productivity at work, leading to shipping quotas being reached or exceeded
  • Operated warehouse vehicles such as forklift and reach trucks to organize products within the warehouse, and unload products from delivery trucks
  • Picking, packing and shipping orders accurately and efficiently, to meet quotas
  • Utilizing cycle counting and stock reconciliation to maintain accuracy of stock/inventory levels
  • Ensuring compliance with safety regulations and proper handling of hazardous materials
  • Operated the work van to pick up 'out-of-stock' or 'low-level' products from other stores across the area, in a timely manner
  • Carried out training for new employees to familiarize them with warehouse processes and safety regulations

Retail Supervisor

Chemist Warehouse NZ
  • Delivered exceptional customer experiences by assisting customer queries, in a professional and friendly manner
  • Operated the cash registers and accurately processed transactions and efficiently handled credit, cash, gift card and installment-based payments
  • Maintained the cleanliness of the store up to a high standard throughout the day, including restocking shelves, arranging product displays and preparing merchandising displays for upcoming monthly sales
  • Demonstrated a high level of product knowledge and made personalized recommendations to meet customer needs and increase sales
  • Effectively collaborated with team members to achieve, as well as exceed sales targets, and promote a positive work environment
  • Conducted one-on-one trainings with new and current employees to optimized productivity and deepen team members skills and knowledge
  • Managed customer complaints and refund requests, and resolved these issues promptly to ensure a positive shopping experience

Education

Bachelors - Cybersecurity

La Trobe University
12.2024

Bachelors - Communication and Information Sciences

Auckland University of Technology
12.2023

High School -

Auckland Grammar School
12.2020

Skills

  • Management Abilities
  • Effective Communication
  • Flexibility
  • Able to take Constructive Criticism
  • Bilingual
  • Teamwork and Collaboration
  • Customer Service Skills
  • Open-mindedness
  • Reliability
  • Warehouse operations
  • Inventory management
  • Forklift operation

Accomplishments

  • Supervised team of 10-20 staff members.
  • Achieved daily KPIs by completing online orders with accuracy and efficiency.
  • Achieved monthly quotas through effectively helping with driving sales in all areas of the store.
  • Achieved "Store of the Month" multiple times through driving sales forward, utilizing effective sales methods.

Languages

English
Tagalog (Filipino)

Awards

Part-Time Employee of the Year, 2019, Chemist Warehouse

Certification

  • Victorian Driver's License
  • Forklift Certification

Timeline

Bachelors - Communication and Information Sciences

Auckland University of Technology

High School -

Auckland Grammar School

All Round Warehouse Storeperson

Staff Australia (ITM)

Forklift Driver/Storeperson

Staff Australia (Myer)

Team Leader

Chemist Warehouse Online NZ

Retail Supervisor

Chemist Warehouse NZ

Bachelors - Cybersecurity

La Trobe University

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