Mark Tyler Hagen
Sydney,NSW
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Kump365. Leveraged strong multitasking abilities and a focus on cleanliness standards to exceed service delivery expectations. Skilled in customer service, I effectively balanced high-volume tasks with patience and empathy, contributing to significant improvements in guest experiences.
Overview
1
1
year of professional experience
Work History
Supermarket Worker
Frischmarkt
08.2023 - 08.2024
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Supported team members during busy periods, ensuring smooth operations throughout the store.
- Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
Hospitality Worker
Kump365
03.2023 - 07.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash
- Prepared food and beverages and verified adherence of quality and safe food-handling standards..
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Waiter
Kump
03.2023 - 07.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
High School Exam -
Reismann Gymnasium
PaderbornSkills
- Cleanliness standards
- Patience and Empathy
- Strong multitasking
- Customer service focus
Languages
English
Professional Working
German
Native or Bilingual
Timeline
Supermarket Worker
Frischmarkt
08.2023 - 08.2024
Hospitality Worker
Kump365
03.2023 - 07.2024
Waiter
Kump
03.2023 - 07.2024
High School Exam -
Reismann Gymnasium
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