Marla Soltani
6 Eucla Cres Malabar,NSW
Summary
Motivated, reliable and fast learning worker with experience in customer service, retail and hospitality. I enjoy working with people, taking on new challenges and learning new skills. I’m a hardworking person who always gives my best and contributes to a friendly and productive environment. Available for an immediate start.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Au Pair
-
Malabar, Sydney
05.2026 - Current
- Delivered emotional support to children, strengthening relationships and building trust.
- Supervised daily activities and routines for children, ensuring safety and engagement.
- Coordinated household tasks
Retail Assistant at a Bookstore
JuniMond
Germany, Cologne
10.2023 - 04.2026
- Delivered excellent customer experience and processed cash and card payments
- Organized events and designed product displays
- Planned and promoted seasonal campaigns and in-store projects across social media
- Worked independently and managed daily store operations
- Trained new staff on store operations and customer service standards.
Ice Cream Shop Assistant
Gelateria Dani
Germany, Cologne
05.2024 - 08.2025
- Prepared and served ice cream, desserts and beverages to customers
- Delivered friendly customer service to enhance customer experience in a busy hospitality environment
- Managed inventory levels by tracking stock and ensuring timely restocking of supplies.
- Supported dishwashing and maintained cleanliness to ensure a welcoming atmosphere
Administrative Assistant
Safe On Security Company
Germany, Cologne
09.2025 - 03.2026
- Managed scheduling and calendar coordination for executive team at security firm.
- Answered phone calls and emails to facilitate effective business correspondence.
- Responded to customer inquiries, contributing to increased satisfaction.
Education
High School Diploma -
Freiherr Vom Stein Gymnasium
Cologne, Germany07-2025
Kölner Stadt Anzeiger Newspaper
Skills
- Customer Service
- Cash and payment handling
- Independent work under pressure
- Creative and adaptable
Languages
English C1
Full Professional
German C2
Native/ Bilingual
Italian
Elementary
Timeline
Au Pair
-
05.2026 - Current
Administrative Assistant
Safe On Security Company
09.2025 - 03.2026
Ice Cream Shop Assistant
Gelateria Dani
05.2024 - 08.2025
Retail Assistant at a Bookstore
JuniMond
10.2023 - 04.2026
High School Diploma -
Freiherr Vom Stein Gymnasium
Kölner Stadt Anzeiger Newspaper