Martha Bol
Melbourne,VIC
Summary
Dedicated to evolving in an organisation that compliments one’s skills and attributes that enhance the organisation. Strong customer service skills that will be utilised to contribute to overall function and effectiveness of company.
Overview
6
6
years of professional experience
Work History
Australia Post
Zoom Recruitment
06.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Room Attendant
Intercontinental Hotel
06.2022 - 12.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
PICK PACKER
TOLL
01.2021 - 01.2022
- Supported current production needs by moving items between equipment, conveyors and staging areas
- Monitor machinery in operation to identify concerns and make corrections or report complex problems that may raise
- Package products every shift, transporting items for additional processing, storage or shipment offsite
- Alternated goods in inventory by observing first-in/first out approach to keep shelves organized and property stacked
- Added packed boxes to conveyor belts for movement to shipping stations
- Labelled boxes, crates and containers with accurate orders information, destinations and codes to minimize shipping errors
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
RETAIL ASSISTANCE
TARGET
01.2018 - 01.2020
- Kept on top of changes to store products and promotions to maintain strong sales
- Answered product questions with up-to-date knowledge of sales and store promotions
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behaviour
- Assisted customers with prompt and polite support in-person and via telephone
- Balanced and organized cash register by handling cash, counting change and storing coupons
Education
MacKillop college (year 12-completed) -
Melbourne, VIC
Certificate IV - Disability
Einstein College of Australia
Melbourne, VIC10.2023
Skills
- Cash Handling experience
- Friendly and enthusiastic
- Interpersonal skills
- Effectively work in fast-past environment
- Food safety regulations
- Effective use of systems
- Detail oriented and organize
- Skill development
- Verbal and written communication
- Work independently and in a team
- Dependable
- Excellent communication skills
- Customer Service
- Flexible and Adaptable
- Computer Skills
- Calm Under Pressure
Timeline
Australia Post
Zoom Recruitment
06.2023 - 06.2024
Room Attendant
Intercontinental Hotel
06.2022 - 12.2023
PICK PACKER
TOLL
01.2021 - 01.2022
RETAIL ASSISTANCE
TARGET
01.2018 - 01.2020
MacKillop college (year 12-completed) -
Melbourne, VIC
Certificate IV - Disability
Einstein College of Australia
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