MARTHA MBUCHU
Hobart,TAS
Summary
Qualified detail-oriented Business Analyst with several years of experience versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Analyst
Jacinth Soulutions
Sydney, NSW
06.2022 - 06.2024
- Identified gaps between current state and desired future state operations.
- Assisted in developing training materials for internal staff on new products or services.
- Translated user needs into actionable items that could be addressed by IT teams.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Created, analyzed, and validated detailed functional specifications.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Mapped and documented interfaces between legacy and new systems.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
Education
Masters of Professional Accounting - Accounting
Melbourne Institute of Technology
Melbourne, VIC12-2022
Bachelor of Business Management - Accounting And Finance
Moi University
Eldoret, Kenya12-2017
Some College (No Degree) - Project Management
Kenya Institute of Technology
Nairobi, Kenya12-2016
Skills
- Data Mapping
- Requirements Gathering
- Gap analysis
- Technical Writing
- Competitive Analysis
- Data Analysis
- Product Management
- Operational Reporting
- Strategic Planning
- CRM Systems
- SAP
- User Acceptance Testing
- Consulting
- Product Development
- Needs assessments
- Quality Assurance
- Customer Needs Assessment
Certification
- Scrum Master
- Scrum Master
References
References available upon request.
Timeline
Business Analyst
Jacinth Soulutions
06.2022 - 06.2024
Masters of Professional Accounting - Accounting
Melbourne Institute of Technology
Bachelor of Business Management - Accounting And Finance
Moi University
Some College (No Degree) - Project Management
Kenya Institute of Technology
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