Martin Elliot
BEEAC,Victoria
Summary
Adept at driving bakery department success, I leveraged skills in inventory management and customer service management at Woolworths to enhance product sales and reduce waste, significantly boosting customer satisfaction. My expertise in recipe development and employee training, coupled with a superior work ethic, resulted in streamlined operations and increased efficiency.
Overview
2025
2025
years of professional experience
Work History
Bakery Manager
Woolworths
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Monitored inventory levels and identified opportunities for cost savings.
- Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
- Coordinated catering orders for special events such as weddings or corporate functions while maintaining exceptional levels of customer satisfaction throughout the entire process.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
Laborer
Dreaded Brothers Firewood
09.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Baker
Woolworths
09.2007 - 09.2008
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Education
None -
Colac High School
Colac, VICSkills
- Order Management
- Employee Scheduling
- Supply Ordering
- Food management experience
- Supervisory Experience
- Food presentation
- Bakery Operations
- Preventive Maintenance
- Allergy awareness
- Waste Reduction
- Raw materials knowledge
- Sanitation Procedures
- Business Management
- Food Cost Analysis
- HACCP Knowledge
- POS System Operation
- Recipe Development
- Expiration Monitoring
- Cost Control
- Ingredient Knowledge
- Recipe creation
- Social Media Marketing
- Pastry Techniques
- Commercial production
- Menu Planning
- Well-versed in menu planning
- Knowledge of doughs
- Portion Control
- Recipe creation and conversion
- Employee Training
- Multitasking and Prioritizing
- Inventory and Stocking
- Decision-Making
- Customer Service Management
- Handling Complaints
- Critical Thinking
- Superior Work Ethic
- Delegation and Supervision
- Inventory Oversight
- Inventory Management
- Product Sales
- Adaptable to Changing Demands
- Performance monitoring
Timeline
Laborer
Dreaded Brothers Firewood
09.2021 - Current
Baker
Woolworths
09.2007 - 09.2008
Bakery Manager
Woolworths
None -
Colac High School