Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Martina Victoria Guevara Ponce

Melbourne,VIC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Kitchen Hand

Chilean Chorizos
11.2023 - 01.2024
  • Learned other teammates' work tasks to train as backup.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.

Cleaner Crew Member

Spotless Cleaners
08.2023 - 08.2023
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated leadership skills in managing projects from concept to completion.

Waiter

Club El Tebo Resort Restaurant
12.2021 - 04.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Answered customers' questions, recommended items, and recorded order information
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.

Cleaning Crew Member

Club El Tebo Resort
12.2021 - 04.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
  • Used time management and efficient cleaning methods to meet deadlines
  • Removed trash, debris and other waste materials from premises
  • Handled equipment, chemicals, and materials properly and with caution.

Cleaning Crew Member

Cafeteria Makus
01.2019 - 11.2021
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
  • Used time management and efficient cleaning methods to meet deadlines.

Education

High School Diploma -

Colegio Don Oriones De Quintero
Chile, Valparaiso
11.2022

Skills

  • Kitchen Cleaning
  • Dishwashing expertise
  • Positive Attitude
  • Trash Pickup
  • Interior and Exterior Cleaning
  • Equipment Cleaning

Certification

  • working with children License
  • Police check

Timeline

Kitchen Hand

Chilean Chorizos
11.2023 - 01.2024

Cleaner Crew Member

Spotless Cleaners
08.2023 - 08.2023

Waiter

Club El Tebo Resort Restaurant
12.2021 - 04.2023

Cleaning Crew Member

Club El Tebo Resort
12.2021 - 04.2023

Cleaning Crew Member

Cafeteria Makus
01.2019 - 11.2021

High School Diploma -

Colegio Don Oriones De Quintero

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Martina Victoria Guevara Ponce