Summary
Overview
Work History
Education
Skills
EDUCATION
Timeline
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MARTIN JOSEPH TUANO

Melbourne,Australia

Summary

Results-driven journalist and content producer with 8 years’ experience in brand growth, storytelling, and audience engagement. Skilled in content strategy, campaign execution, and market analysis, with a proven track record of delivering high-impact content that drives ROI and brand awareness.

Overview

8
8
years of professional experience

Work History

Content Producer, Journalist

Special Broadcasting Service (SBS)
04.2023 - Current
  • Keeps abreast of current events and industry trends to ensure relevance in all produced content for broadcasts.
  • Assists in managing editorial calendar to ensure timely publication of new content across various channels.
  • Helped scale Facebook page to 60,000+ likes, strengthening digital presence and reach.
  • Contributed in enhancing team projects through digital editing support using Adobe Premiere Pro and Canva.

Pre-Opening Guest Service Agent

Novotel and ibis Styles Melbourne Airport
06.2024 - 09.2024
  • Provided efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
  • Attended to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
  • Assisted 100+ guests with hotel check-ins due to cancelled flights, ensuring smooth service under pressure.
  • Collected room deposits, fees, and payments.

Multimedia Producer, Head Researcher

ABS-CBN (Broadcasting company in the Philippines)
07.2017 - 12.2022
  • Ensures that key sections of the website are updated with the latest content.
  • Streamlined workflow by introducing efficient project management tools and best practices within the team.
  • Conducted intensive journalistic research on assigned topics.
  • Managed ABS-CBN News social media presence, overseeing 24M Facebook followers and 8M X (Twitter) followers.
  • Spearheaded internal training initiatives focused on enhancing teammates'' technical skills in multimedia production software applications.

Data Analyst, Writer

Truescope - Singapore
03.2021 - 07.2021
  • Produced daily reports for Singapore Food Agency.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.

Education

MBA - Business Analytics

Kaplan Business School Australia
Melbourne, VIC
02-2027

Diploma - Marketing and Communication

Australian City Design College
01.2025

Bachelor of Arts - Communication

Colegio De San Juan De Letran
01.2017

Skills

  • Client support
  • Strategic marketing
  • Social media management
  • Content creation
  • Video editing
  • Project coordination
  • Research
  • Content strategy development

EDUCATION

English
Filipino
Basic Spanish

Timeline

Pre-Opening Guest Service Agent

Novotel and ibis Styles Melbourne Airport
06.2024 - 09.2024

Content Producer, Journalist

Special Broadcasting Service (SBS)
04.2023 - Current

Data Analyst, Writer

Truescope - Singapore
03.2021 - 07.2021

Multimedia Producer, Head Researcher

ABS-CBN (Broadcasting company in the Philippines)
07.2017 - 12.2022

MBA - Business Analytics

Kaplan Business School Australia

Diploma - Marketing and Communication

Australian City Design College

Bachelor of Arts - Communication

Colegio De San Juan De Letran

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