MARTIN JOSEPH TUANO
Melbourne,Australia
Summary
Results-driven journalist and content producer with 8 years’ experience in brand growth, storytelling, and audience engagement. Skilled in content strategy, campaign execution, and market analysis, with a proven track record of delivering high-impact content that drives ROI and brand awareness.
Overview
8
8
years of professional experience
Work History
Content Producer, Journalist
Special Broadcasting Service (SBS)
04.2023 - Current
- Keeps abreast of current events and industry trends to ensure relevance in all produced content for broadcasts.
- Assists in managing editorial calendar to ensure timely publication of new content across various channels.
- Helped scale Facebook page to 60,000+ likes, strengthening digital presence and reach.
- Contributed in enhancing team projects through digital editing support using Adobe Premiere Pro and Canva.
Pre-Opening Guest Service Agent
Novotel and ibis Styles Melbourne Airport
Melbourne, VIC, Australia
06.2024 - 09.2024
- Provided efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
- Attended to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
- Assisted 100+ guests with hotel check-ins due to cancelled flights, ensuring smooth service under pressure.
- Collected room deposits, fees, and payments.
Multimedia Producer, Head Researcher
ABS-CBN (Broadcasting company in the Philippines)
Philippines
07.2017 - 12.2022
- Ensures that key sections of the website are updated with the latest content.
- Streamlined workflow by introducing efficient project management tools and best practices within the team.
- Conducted intensive journalistic research on assigned topics.
- Managed ABS-CBN News social media presence, overseeing 24M Facebook followers and 8M X (Twitter) followers.
- Spearheaded internal training initiatives focused on enhancing teammates'' technical skills in multimedia production software applications.
Data Analyst, Writer
Truescope - Singapore
03.2021 - 07.2021
- Produced daily reports for Singapore Food Agency.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Education
MBA - Business Analytics
Kaplan Business School Australia
Melbourne, VIC02-2027
Diploma - Marketing and Communication
Australian City Design College
01.2025
Bachelor of Arts - Communication
Colegio De San Juan De Letran
01.2017
Skills
- Client support
- Strategic marketing
- Social media management
- Content creation
- Video editing
- Project coordination
- Research
- Content strategy development
EDUCATION
English
Filipino
Basic Spanish
Timeline
Pre-Opening Guest Service Agent
Novotel and ibis Styles Melbourne Airport
06.2024 - 09.2024
Content Producer, Journalist
Special Broadcasting Service (SBS)
04.2023 - Current
Data Analyst, Writer
Truescope - Singapore
03.2021 - 07.2021
Multimedia Producer, Head Researcher
ABS-CBN (Broadcasting company in the Philippines)
07.2017 - 12.2022
MBA - Business Analytics
Kaplan Business School Australia
Diploma - Marketing and Communication
Australian City Design College
Bachelor of Arts - Communication
Colegio De San Juan De Letran