Maruva Rangarira
Townsville,QLD
Summary
Compassionate Youth worker with 6 months of experience in support work settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children. I look forward to expanding my experiences with improving my scope of skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Coo.King
Townsville, QLD
03.2021 - Current
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Ensured that all orders were taken correctly and in a timely manner.
Youth Care Worker
Life Without Barriers
Townsville, QLD
05.2023 - 09.2024
- Encouraged completion of daily chores and personal hygiene practices.
- Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
- Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Ensured compliance with state regulations pertaining to child welfare services delivery.
- Mentored and supported young people through collaborative activities and social programs.
Receptionist
My FootDr
Townsville, QLD
01.2020 - 08.2020
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
Cafe Worker
FatdogZ
Townsville, QLD
06.2017 - 01.2019
- Prepared food orders, such as sandwiches, salads, and beverages.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Greeted customers upon arrival and provided assistance with menu selections.
- Managed cash register operations efficiently and accurately.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
Education
Certificate 2 in Health Support Services - Health Administration
College Australia
Townsville, QLD12-2020
High School Graduate -
Pimlico High School
Townsville, QLD11-2020
Diploma of Nursing - Enrolled Nursing
Tafe
Townsville, QLDSkills
- Life Skills Instruction
- Community Services Coordination
- Records Maintenance
- Child Development
- Verbal and Written Communication
- Upselling Strategies
- Liquor Law Compliance
- Food Safety Procedures
- ADL Support
- Medical Record-Keeping
- Compassionate Care
- Infection Control
- Feeding Assistance
- Patient Care
Affiliations
- Cooking
- Nature hikes
- Surrounding myself family and Friends
- Pottery
- Music
Certification
- Blue Card in process
- RSA
- Cert 2 in health administration
References
FatdogZFootDr
Current Reference: Cody Jones
Occupation: Store Management - Coo.King
Email: ipi.c.jones@outlook.com
Contact Number: 0473937923
Current Reference: Cherylee Tamo
Occupation: Youth Worker Supervisor
Email: cheryleetamo@gmail.com
Contact Number: 0421827458
Timeline
Youth Care Worker
Life Without Barriers
05.2023 - 09.2024
Restaurant Team Member
Coo.King
03.2021 - Current
Receptionist
My FootDr
01.2020 - 08.2020
Cafe Worker
FatdogZ
06.2017 - 01.2019
Certificate 2 in Health Support Services - Health Administration
College Australia
High School Graduate -
Pimlico High School
Diploma of Nursing - Enrolled Nursing
Tafe
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