Hi, I’m
Marvic Paz
Melton South,VIC
Summary
An articulate and presentable individual who can thrive in any fast paced based environment. Marvic can communicate well with customers and demonstrate a helpful attitude at all times. He is polite and professional with excellent customer service skills and is experienced at having appropriate conversations with every customer to add on sales and increase the average transaction value. He has a flexible and positive approach to everything he does and is able to work effectively on his own and as part of a team.
Overview
14
years of professional experience
1
Certification
Work History
WHSmith
Team Leader
06.2021 - 05.2024
Job overview
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
SUPA IGA Brunswick
Customer Service Cashier
03.2015 - 12.2020
Job overview
- Greeted customers when entering and leaving establishment.
- Resolved customer complaints and maintained clean and tidy checkout area.
MYER
Retail Assistant
11.2010 - 07.2012
Job overview
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
Australian Catholic UniversityMelbourne, VIC
Bachelor of Arts from Business Studies
Skills
- Cash Register Operation
- Store opening and closing
- Teamwork and Collaboration
- Staff Training
Certification
- Certificate III in Hospitality: Responsible Service of Alcohol
- Certificate II in Hospitality: Responsible Gambling Service
Timeline
Team Leader
WHSmith
06.2021 - 05.2024
Customer Service Cashier
SUPA IGA Brunswick
03.2015 - 12.2020
Retail Assistant
MYER
11.2010 - 07.2012
Australian Catholic University
Bachelor of Arts from Business Studies