Mary-Anne Gill

Telehealth nursing

• Conducted patient assessment, education and triage over phone.
• Preceptor to new and existing staff to ensure a high standard of triage assessment and customer service was being offered by all triage nurses.

Embedded Facilitator

• Writing and presenting training for new and existing staff
• Responding quickly in pandemic environment to train staff for new services being offered.

Clinical Lead

• Direct line manager for team of 25 Telephone triage nurses and concurrently direct line manager of Embedded Facilitator team (3 Facilitators)
• Provided support, management and leadership of my team.
• Developed positive relationships with all team members to understand their needs and career aspirations and assist them to achieve their goals.
• Completing call reviews for team to ensure they are providing a clinically safe service with excellent customer service to all our callers.

Palliative Care Nurse Specialist

• On call after hours telephone support for palliative patients and their families in NSW.
• Responsible for completing call reviews for the NSW Palliative Care contract.
• (Contract ended March 2023)

Palliative Care Unit

• July 2008 - Sept 2015

Nursing Support Unit (all areas of hospital)

• June 2003 - July 2008

Orthopaedic Ward

• 2001 - 2003

Rehabilitation Ward

• 2000

Graduate Nursing Program | Rehabilitation Ward and Orthopaedic Ward

• 1999