Mary Brown
Newport,NSW
Summary
Committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs.
Overview
5
5
years of professional experience
Work History
Store Manager
Santa Maria Novella
08.2022 - 05.2024
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Interacted well with customers to build connections and nurture relationships.
Sales Assistant
Academy Brand
10.2021 - 04.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Assistant
Camper Shoes
11.2020 - 08.2021
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
Boutique Coffee Specialist
Nespresso
06.2019 - 10.2020
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Education
Statement - Ceramics
TAFE
Brookvale, NSW2020
HSC -
Mosman High School
Mosman, NSW11.2017
Skills
- POS Systems
- Customer Service
- Bank and Safe Deposits
- Store Opening and Closing
- Friendly and Positive
- Visual Merchandising
- Stock management
- Product Knowledge
- Barista Training
personal enjoyments
On Wednesdays I attend a jewellery making class, I love learning new crafts and anything creative.
Timeline
Store Manager
Santa Maria Novella
08.2022 - 05.2024
Sales Assistant
Academy Brand
10.2021 - 04.2022
Sales Assistant
Camper Shoes
11.2020 - 08.2021
Boutique Coffee Specialist
Nespresso
06.2019 - 10.2020
Statement - Ceramics
TAFE
HSC -
Mosman High School
Similar Profiles
Isabella TreviñoIsabella Treviño
Tour Guide Volunteer at Basilica of Santa Maria NovellaTour Guide Volunteer at Basilica of Santa Maria Novella
Miguel TamayoMiguel Tamayo
Police Officer at Santa Maria Police DepartmentPolice Officer at Santa Maria Police Department
Ruben PerezRuben Perez
Sales Manager at Honda of Santa MariaSales Manager at Honda of Santa Maria