Mary Brown
Newport,NSW
Summary
Committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs.
Overview
5
5
years of professional experience
Work History
Store Manager
Santa Maria Novella
08.2022 - 05.2024
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Interacted well with customers to build connections and nurture relationships.
Sales Assistant
Academy Brand
10.2021 - 04.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Assistant
Camper Shoes
11.2020 - 08.2021
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
Boutique Coffee Specialist
Nespresso
06.2019 - 10.2020
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Education
Statement - Ceramics
TAFE
Brookvale, NSW2020
HSC -
Mosman High School
Mosman, NSW11.2017
Skills
- POS Systems
- Customer Service
- Bank and Safe Deposits
- Store Opening and Closing
- Friendly and Positive
- Visual Merchandising
- Stock management
- Product Knowledge
- Barista Training
personal enjoyments
On Wednesdays I attend a jewellery making class, I love learning new crafts and anything creative.
Timeline
Store Manager
Santa Maria Novella
08.2022 - 05.2024
Sales Assistant
Academy Brand
10.2021 - 04.2022
Sales Assistant
Camper Shoes
11.2020 - 08.2021
Boutique Coffee Specialist
Nespresso
06.2019 - 10.2020
Statement - Ceramics
TAFE
HSC -
Mosman High School
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