Mary Chehade
Bundoora,VIC
Summary
Driven professional with a proven track record at Optus Retail, enhancing customer satisfaction and increasing sales through expert customer service and sales expertise. Skilled in cash handling and fostering strong customer relationships, demonstrated by a consistent goal-oriented approach. Excelled in multitasking and creative thinking, significantly contributing to team success and operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Optus Retail
07.2023 - 01.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Optus Retail
01.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Warehouse Packer
Medshop
06.2021 - 12.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Education
Certificate III - Allied Health
Mayfield Education
Hawthorn, VIC01.2023
Certificate III - Sport And Recreations
Ivet
Tullamarine, VIC01.2023
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Point of sale operation
- Friendly and Helpful
- Customer Service
- Creative Thinking
- Organization
- Multitasking
- Customer Needs Assessment
Timeline
Sales Assistant
Optus Retail
07.2023 - 01.2024
Sales Associate
Optus Retail
01.2023 - 05.2023
Warehouse Packer
Medshop
06.2021 - 12.2022
Certificate III - Allied Health
Mayfield Education
Certificate III - Sport And Recreations
Ivet
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