Summary
Work History
Education
Skills
Timeline
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Mary Fay

Mackay

Summary

Dynamic customer service professional with a proven track record at IGA Supermarket, excelling in transaction accuracy and customer satisfaction. Known for reliability and composure, I effectively managed cash handling and provided knowledgeable product recommendations, enhancing the overall shopping experience. Committed to fostering positive interactions and ensuring client needs are met with care.

Work History

Customer Service Cashier

IGA Supermarket
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash, credit, and electronic payments while ensuring transaction security.

Front of House Staff Member

Brisbane Turf Club
  • Provided exceptional customer service, ensuring positive guest experiences during events.
  • Assisted in managing ticket sales and entry processes for smooth event operations.
  • Coordinated with team members to maintain cleanliness and organization of front of house areas.
  • Monitored crowd control measures, ensuring safety and compliance with regulations.

Community Aged Care Worker

Kincare Services
  • Assisted elderly clients with daily living activities, promoting independence and dignity.
  • Provided emotional support to clients through engaging conversations and companionship.
  • Coordinated transportation for client appointments, ensuring timely arrivals and departures.
  • Monitored and documented client health changes, communicating relevant information to healthcare professionals.

Education

High School Diploma - Business

Whites Hill State College
QLD

Aged Care

TAFE QLD
QLD
07.2016

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

IGA Supermarket

Front of House Staff Member

Brisbane Turf Club

Community Aged Care Worker

Kincare Services

High School Diploma - Business

Whites Hill State College

Aged Care

TAFE QLD

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Mary Fay