Mary Gabriel
Maroubra,Australia
Summary
Results-driven commercial leader with 25 years’ experience driving revenue growth and client retention in technology, insurance, and financial services. Proven success negotiating multi-million-dollar agreements, leading C-level conversations, and building long-term strategic partnerships. Recognised for delivering strong financial results while enhancing customer trust.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Head of Growth (Contract)
Workzilla
01.2025 - Current
- Formulated and executed growth strategies for SaaS business intelligence provider.
- Built strategic partnerships and led market opportunity assessments.
- Delivered integrated business, growth, and marketing strategy and 18-month execution roadmap.
Head of Corporate Distribution
MetLife Australia
01.2022 - 01.2023
- Directed $200M in-force portfolio across 500+ corporate clients via 50+ intermediaries, driving both renewals and new business sales.
- Led team of 7 Client Relationship Managers and Business Development Managers to manage major business partnerships and deliver revenue targets.
Senior Client Relationship Manager
MetLife Australia
01.2021 - 01.2022
- Retained $45M in annual premium revenue and exceeded $15M new business sales targets.
- Developed and executed strategic account renewal plans with corporate superannuation and Independent Financial Adviser networks.
- Introduced tiered service model and governance frameworks to strengthen partner relationships.
- Developed and applied 10-step “Win Strategy” framework to secure upcoming large, multi-year renewals.
- Mentored team of 2 Client Relationship managers.
Senior Manager, Client Services
MetLife Australia
01.2018 - 01.2019
- Led client services team to #1 market position in corporate distribution by June 2019.
- Retained $46M in premium revenue and delivered $18M new business sales in consecutive years.
Earlier Roles
MetLife Australia
01.2011 - 01.2018
- Business Development Manager, Sales Project Manager, Tender Development Manager.
Earlier Career
01.2000 - 01.2011
- BT Life Insurance – Senior Marketing Manager; The Coles Group – Marketing Manager Roles; American Express – Assistant Marketing Manager
Education
Diploma - Direct & Digital Marketing
ADMA
01.2005
Bachelor of Commerce - Marketing & Human Resources
UNSW
01.2000
Skills
- Strategic Account Management & Client Retention
- C-level & Senior Stakeholder Engagement
- Data-Driven Sales and Win Strategy Development
- Contract Renewal Negotiation & Deal Structuring
- Revenue Growth & Diversification (Up-selling / Cross-selling)
- Cross-Functional Team Collaboration
- Salesforce CRM & Pipeline Management
- Revenue Forecasting & Risk Mitigation
Certification
- Leading Future Performance and Engagement – MetLife Global Pathway (2021)
- Executive Certificate in Executive Management and Development – AGSM (2019)
- Leadership and Influencing: Conversations for Influence – Phuel (2019)
- Client Facing Skills Training – Executive Consultant Tim Greenhill (2017)
- Winning Capture Strategies and Winning Proposals – Shipley Asia Pacific (2016)
- Negotiation MasterClass – Scotwork Australia (2012)
- RG146 Certification – Life Insurance & General Advice (2011)
Community Service
Founder & Facilitator - Insurance Industry DEI Roundtable Discussions | 2022-2023, Chair, Diversity and Inclusion Committee – MetLife Australia | 2021-2022, Chair, Women’s Business Network – MetLife Australia | 2018-2022, Strategic Leadership Team Member – Customer Retention Program | 2013
Accomplishments
Add notable Events
Timeline
Head of Growth (Contract)
Workzilla
01.2025 - Current
Head of Corporate Distribution
MetLife Australia
01.2022 - 01.2023
Senior Client Relationship Manager
MetLife Australia
01.2021 - 01.2022
Senior Manager, Client Services
MetLife Australia
01.2018 - 01.2019
Earlier Roles
MetLife Australia
01.2011 - 01.2018
Earlier Career
01.2000 - 01.2011
Bachelor of Commerce - Marketing & Human Resources
UNSW
Diploma - Direct & Digital Marketing
ADMA
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